Registrar/ Receptionist- Full time

About the role

Registers patients in the setting of Grace Cottage Family Health following approved clinic policies and obtaining required information. Directs patients in a friendly and helpful manner.

Responsibilities

• Collects and verifies patient demographic and insurance information.
• Obtains consents and necessary documents.
• Requests and obtains insurance cards and photo IDs, scans copies into the electronic system.
• Demonstrates the ability to properly use the phone and computer systems, fax machines, photocopiers, scanners, printers and other business machinery.
• Supports providers and nursing staff with patient check in/out process and administration needs.
• Supports patients with administrative process.
• Collects copays and/or payments, provides receipts and runs end-of-day report.
• Schedules appointments.
• Opens and/or closes the office.
• Manages the waiting room.
• Handles telephone calls.
• Completes other duties as assigned by Practice Office Director.

Requirements

• High school graduate or equivalent.
• Proficient computer skills required.
• Ability to work independently carrying out various activities with minimal supervision.
• Previous experience working in a clinical setting and/or experience with scheduling software is preferred.
• Knowledge of medical terminology and healthcare insurance is desirable.
• Excellent customer service skills.
• Maintains a cooperative professional working relationship with staff including but not limited to medical staff, and other departments, as well as outside agencies, community members and our patients.

Benefits

• Rich Medical, Dental and Vision Insurance
• 401(k) with matching
• Life and Disability Insurance
• Tuition and Loan Reimbursement
• Generous Earned Time Off Package
• Responsive Employee Assistance Program
• Wellness Motivations and Incentives