Registrar - PRN

About the role

Provide excellent customer service to patients and visitors by greeting, collecting visit information, and facilitating smooth check-in and registration processes. Complete clerical duties such as verifying patient identity, scheduling follow-up appointments, handling financial discussions, and maintaining accurate records while adhering to privacy laws like HIPAA.

Assist with insurance validation, documentation, referrals, and departmental tasks as needed. Ensure compliance with organizational policies, regulations, and confidentiality standards. Support various office functions, including answering phones and managing patient documentation.

Participate in required training and maintain professionalism in a patient-facing environment. The role emphasizes teamwork, attention to detail, and the ability to manage multiple responsibilities in a healthcare setting.

Responsibilities

• Greet patients and visitors, collect visit information, and facilitate check-in and registration
• Verify patient identity and schedule follow-up appointments
• Handle financial discussions and maintain accurate records in compliance with HIPAA
• Validate insurance, manage documentation, and process referrals
• Support office functions, including answering phones and managing patient documentation
• Ensure compliance with organizational policies, regulations, and confidentiality standards
• Perform departmental tasks as needed

Requirements

• Knowledge of patient rights and basic medical terminology
• Customer service skills
• Preferred familiarity with insurance guidelines

Physical demands

• Standing and walking for extended periods
• Handling materials, with occasional lifting
• Repetitive motions