Registrar - PRN

About the Role

The Registrar I is a PRN position responsible for providing a positive first point of contact for patients and families, ensuring accurate registration and smooth patient experiences.

Responsibilities

• Answer phones, greet visitors, and direct inquiries professionally.
• Register patients by verifying demographic, insurance, and financial information.
• Verify insurance eligibility, collect signatures, and payments at the point of service.
• Support financial processes including payment collection, receipts, and reconciliation.
• Maintain accurate patient records and ensure documentation compliance.
• Communicate coverage, co-pays, and balances clearly to patients.
• Maintain confidentiality and adhere to HIPAA, EMTALA, and regulatory standards.
• Support additional coverage needs and respond to supervisor feedback.

Requirements

• High school diploma or GED.
• Less than 1 year of clerical or healthcare office experience, with 1-2 years of customer service preferred.
• Strong interpersonal skills to work cooperatively with patients, staff, and leadership.
• Excellent organizational and prioritization abilities.
• Basic computer skills, including keyboarding and 10-key proficiency.
• Successful completion of EPIC Registration competency following training.
• Must be at least 18 years old.