Registrar Patient Access Center (PAC ED) Full-time, Day

Position Summary

To support the various departments under the Patient Access Center (Inpatient, Outpatient, Same Day Services, Wound Care, Infusion, Labor & Delivery and Emergency Department by providing a variety of tasks such as reception, pre-registration, registration, cash collection, admitting, patient/department support, materials/inventory management, patient education, and unit specific tasks.

About the Role

Education High school diploma or equivalent. Associate's degree preferred. Completion of formal business/medical training preferred. Completion of Registration training program required. Certified Healthcare Access Associate (CHAA) certification preferred.

Responsibilities

• Supports various departments under the Patient Access Center by providing a variety of tasks such as reception, pre-registration, registration, cash collection, admitting, patient/department support, materials/inventory management, patient education, and unit specific tasks.
• Works with co-workers and other staff members to provide effective communication and interpersonal skills.
• Manages medical office experience, medical terminology, and previous customer service experience.
• Uses effective critical thinking skills, attention to details, and ability to prioritize tasks.
• Uses effective communication and writing skills, proper spelling and grammar, and typing/keyboarding (50 - 60 wpm).

Requirements

• High school diploma or equivalent.
• Completion of formal business/medical training preferred.
• Completion of Registration training program required.
• Certified Healthcare Access Associate (CHAA) certification preferred.
• Healthcare related experience.
• Computer experience and knowledge of windows environment.
• Previous customer service experience required.
• Medical office experience required.
• Medical terminology preferred.

Qualifications

• Effective communication and writing skills, ability to articulate and use proper spelling and grammar.
• Effective interpersonal skills to work with co-workers and other staff members.
• Effective critical thinking skills, i.e., analytical, problem-solving, decision making, prioritizing, time management, etc.
• Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure.
• Ability to read, write, speak, and understand English.
• Typing/Keyboarding 50 - 60 wpm at a minimum.

Skills

• Effective communication and writing skills, ability to articulate and use proper spelling and grammar.
• Effective interpersonal skills to work with co-workers and other staff members.
• Effective critical thinking skills, i.e., analytical, problem-solving, decision making, prioritizing, time management, etc.
• Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure.
• Ability to read, write, speak, and understand English.
• Typing/Keyboarding 50 - 60 wpm at a minimum.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Plan
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

$20.86 - $26.07 (per hour)

Schedule

Day (United States of America)