Registrar, Norton Cancer Institute- Old Brownsboro Crossing, Shift Times Vary

Responsibilities

• Performs registration in computerized systems
• Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR
• Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems
• Obtains payment from patients per Norton Healthcare collection policy
• Sends missed appointment letter to patients
• Has knowledge of insurance carriers
• Schedules patient appointments in electronic scheduling system
• Schedules diagnostic tests and consults
• Secures precerts/authorizations for diagnostic tests and admissions/transfers
• Answers in-coming telephone calls, prioritizes and routes appropriately
• Takes complete telephone messages, prioritizes and routes appropriately
• Provides callers with exceptional customer service with telephone interactions
• Collaborates with other departments to ensure smooth patient flow

Qualifications

• No experience required
• We provide comprehensive on the job training

Desired:

• One year in a healthcare setting
• High School Diploma or GED