Registrar Glassell School of Art

Responsibilities

• Applies and monitors all academic policies and procedures necessary for compliance with the Certificate Program and Continuing Education Program.
• Interacts with Academic and Administrative staff and students, relaying information with discretion and tact.
• Manages registration software configuration, settings, reporting and troubleshooting.
• Maintains and processes all student academic records and files, including posting grades and credits, course history documentation, processing student status and program changes.
• Organizes and manages all functions pertaining to registration activities, policies and procedures, including providing advance information to faculty, tracking class enrollment figures, and class cancellations.
• Serves as point of contact for students seeking information about the Glassell School of Art (enrollment requirements, registration procedures, faculty counseling periods, grading etc.) via e-mail, phone and in person.
• Provides exemplary customer service to students to resolve issues related to school policies, refunds, registrations and other matters.
• Ensures the accuracy of all support materials such as course templates, registration forms, room charts, etc.
• Responsible for the accurate and timely inputting of academic curriculum data into the computerized registration system.
• Calculates and reports enrollment statistics for department reports.
• Prepares academic materials each semester including the determination of the academic calendar in consultation with administrative and academic staff, as well as any necessary coordination with university partners.
• Confirms course listings and teaching assignments with the Dean.
• Provides initial billing and financial documentation for all student records, and assists the Associate Director in reconciling outstanding student bills.
• Processes check and cash payments and responsible for preparation of deposits and bi-weekly remittance reports to accounting.
• Works with IT and external providers to maintain the electronic database system used for student record/registration purposes.
• Maintains software entry for university partnerships, including enrollment verification, class offerings and data integrity.

Skills, Knowledge And Abilities

• Strong computer skills (spreadsheets, database management, word processing).
• Strong organizational skills.
• Must be able to handle multiple projects and priorities.
• Exceptional records management skills.
• Excellent interpersonal skills; ability to resolve conflicts with persuasive and engaging approach and communication style.

Education And Experience

• Associates or B.A. degree in related field.
• Three (3) or more years of administrative experience.
• Previous experience working in an academic environment, in particular, previous experience working in a school setting or college registration capacity.
• Bilingual (Spanish/English) is a plus, but not required.