Registrar (Full-Time/Part-Time)
Apex Home Health, Hospice & Home Care · Madison, WI · 2 mo ago
Healthcare$20/hrPart-time
About the role
The Registrar is the first contact point for patients, responsible for assisting with registration, appointment scheduling, and verifying patient demographics and insurance information. They handle patient inquiries via phone or in-person, route messages, and support clinic workflows while providing compassionate and excellent customer service.
Responsibilities
- Assist with patient registration and appointment scheduling
- Verify patient demographics and insurance information
- Handle patient inquiries via phone or in-person
- Route messages and support clinic workflows
- Provide compassionate and excellent customer service
Requirements
- High school diploma or equivalent
- Proficiency in computer use and Microsoft Office
- Knowledge of medical/dental terminology
- Proof of full COVID-19 vaccination (unless accommodations apply)
Preferred Qualifications
- Customer service or reception experience
- Bilingual in English and Spanish
- Experience with electronic health records (e.g., EPIC)
- Familiarity with scheduling systems
Benefits
- Health, dental, and life insurance
- Retirement plans
- Paid time off
- Tuition reimbursement
- Other employee programs
Pay
Competitive wages starting at $20.00 per hour.
Core Values
- Compassion
- Inclusion
- Stewardship
- Equity
- Community