Registrar 1

Responsibilities

• Serve as the first point of contact by answering phones, greeting visitors, and directing inquiries.
• Register patients and maintain accurate demographic, insurance, and financial information.
• Verify insurance eligibility and collect required signatures and payments at time of service.
• Support financial processes including payment collection, receipts, and daily reconciliation.
• Update patient records in hospital systems and ensure documentation accuracy.
• Communicate clearly and professionally with patients regarding coverage, co-pays, and balances.
• Maintain confidentiality and comply with HIPAA, EMTALA, and regulatory standards.
• Support additional coverage needs and respond to supervisor feedback as needed.

Qualifications

• A high school diploma or GED is required.
• Less than 1 year of clerical or healthcare office experience is required.
• 1–2 years of customer service experience is preferred.
• Strong ability to work cooperatively with the public, staff, and leadership at all levels is required.
• Excellent organizational and prioritization skills are required.
• Basic computer keyboarding and 10-key skills are required.
• Must successfully complete EPIC Registration competency following Epic Clerical Training.
• Must be at least 18 years of age at time of hire.

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

About the Role

Build Your Career. Step into a role where you are the first point of connection for patients and families entering the healthcare system. You’ll help ensure accurate registration, clear communication, and a smooth patient experience while supporting essential financial and documentation processes that contribute to safe, compliant care delivery.