Registered Nurse (RN) - Poison Control Call Center

About the role

The Registered Nurse (RN) in the Poison Control Call Center manages and triages poison exposure cases by assessing severity, identifying toxic substances, and calculating ingested amounts to determine appropriate treatment options. Provides treatment recommendations for at-home or emergency care while maintaining a courteous, professional, customer-focused approach.

Responsibilities

• Directs customers to supervisors or specialists as needed
• Supplies poison and drug information to healthcare professionals and the public
• Completes documentation and follow-up for each case
• Serves as a preceptor for students and residents

Requirements

• A high school diploma, associate degree in nursing, and previous critical care experience, with preferred experience in emergency room care, TESS, and poison center work
• Holds a valid RN license
• Holds BLS certification
• Obtains Certified Specialist in Poison Information credential after hire

Qualifications

• Excellent communication skills
• Computer skills
• Knowledge of Windows and Word processing

Skills

• Effective communication
• Computer proficiency
• Windows and Word processing knowledge

Benefits

This full-time position offers day and evening shifts.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time positions offer both day and evening shifts.

Benefits

Equal employment opportunity and accommodations for qualified individuals are emphasized.