Registered Nurse RN Patient Navigator Ortho

Banner Health invests in our nurses by training them to confidently and safely deliver excellent patient care. We care about you, your nursing career today and your future. Great options and great opportunities.

About the role

As a RN Navigator, you will be joining a team of bright individuals who pride themselves on maintaining a collaborative, positive team environment. You will work with orthopedic surgeons and with patients at both Banner Del Webb and Boswell. The incumbent in this position works with patients from the time they are scheduled through post-op consultation. You will educate and help guide patients through their journey in receiving orthopedic surgery with Banner Health.

This is a full-time day shift position working 4 ten-hour days (4'10s) with flexible hours.

Responsibilities

• Assesses the patient’s plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient’s health care needs.
• Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes.
• Serves as a liaison for referring physicians and assists with scheduling initial tests and consultations.
• Assists the patient/family through diagnostic services, treatment, and care.
• Coordinates disease care using an interdisciplinary holistic approach, making appropriate referrals and consultations in coordination with physicians and providers.
• Ensures that the patient and family understand the diagnostic processes, care strategy, and recommended actions, and are provided with appropriate information in coordination with physician and health care providers.
• Responds to patient requests for information regarding the disease process, expected side effects, and community resources.
• Evaluates patient’s functional abilities and limitations. Determines if intervention is needed.
• Establishes treatment goals that are functional, measurable, patient-related, and reflect key limiting factors.
• Establishes and implements a plan of care to achieve treatment goals. Collaborates with patient and family when setting goals; initiates discharge planning.
• Recommends additions to or modifications of referring orders.
• Supports the patient and family during difficult decision-making periods.
• Assists in coordination of end-of-life care for patient and family and provides emotional support.
• Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
• Participates in staff development to maintain current standards of practice and ensure the highest quality of care.
• Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team.
• Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
• Works independently, with freedom to determine how to best accomplish functions within established procedures.
• Conveys unusual situations to supervisor.
• Makes decisions related to patient care coordination throughout various facilities and with various specialty practices.
• Performs complex problem-solving related to the plan of care for evaluation, treatment, and discharge planning for patients.

Requirements

• Bachelor's degree in nursing or related field.
• Current RN license in the state of practice.
• BLS certification required.
• Proficiency level typically achieved with 5 years of clinical experience.
• Excellent organizational skills and clinical knowledge regarding specialty care services, as well as care coordination of services, legal, and financial aspects of diagnostic services and health services in specialty area.
• Effective communication and writing skills, good time management skills, and knowledge of word processing and database software applications.
• Ability to teach both clinical and non-clinical personnel regarding care and diagnostic services.
• Good understanding of process improvement.

Preferred Qualifications

• Current certification in specialty area.
• Prior Case Management experience.

Schedule

Full-time day shift working 4 ten-hour days (4'10s) with flexible hours.