Registered Nurse RN Patient Navigator Neurology Clinic

Job Summary

This RN Pt Navigator will provide inpatient and outpatient complex care coordination and oversight to ensure safe and appropriate care is provided to the Neurology clinic patient populations. They will also improve patient care, patient satisfaction and throughput by providing:

• Being the point of contact for the patient and caregivers
• Extensive patient teaching
• Monitoring patient progress and plan of care adherence
• Managing acute calls and needs
• Symptom management of advanced therapies
• Intervening as necessary as a patient advocate and patient educator

Location

BUMCP Neurology Clinic
755 E McDowell Rd, 3rd Floor
Phoenix, AZ 85006

Work Shift

Preferred: Mon-Fri from 8-5
Considered: Mon/Tues/Fri either 8's or 10's

Qualifications

• Current RN licensure, PT licensure, or OT licensure in the state of practice
• BLS certification required
• Minimum qualifications: Bachelor's degree in nursing or related field
• Proficiency level typically achieved with 5 years clinical experience
• Excellent organizational skills and clinical knowledge regarding specialty care services, as well as care coordination of services
• Effective communication and writing skills, good time management skills, and knowledge of word processing and database software applications
• Ability to teach both clinical and non-clinical personnel regarding care and diagnostics services
• Good understanding of process improvement

Core Functions

• Assesses the patient’s plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care
• Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes
• Serves as a liaison for referring physicians and assists with scheduling initial tests and consultations
• Aids the patient/family through diagnostic services, treatment and care
• Collaborates with patient and family when setting goal; initiates discharge planning
• Recommends additions to or modifications of referring orders
• Supports the patient and family during difficult decision-making periods
• Aid in coordination of end of life care for patient and family and provides emotional support
• Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes
• Participates in staff development to maintain current standards of practice and ensure the highest quality of care
• Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team
• Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements

Additional Information

Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

This is a requirement of the Whole Family Counseling Program held at this specific facility.