Registered Nurse (RN) - House Supervisor

Major Responsibilities

• Works collaboratively with Transfer Center, physicians, family members, other departments, Charge Nurses, EC, etc., to expedite throughput and achieve throughput goals
• Assures timely throughput patient processes via encouraging/expediting "pull" behavior, effective proactive discharge planning, utilization of technology to enable communication and flow and monitoring/intervening to assure appropriate turnaround times
• Assigns critical care beds
• Expedites transfers out of EC and Critical Care to floor
• Expedites discharges via use of Non-Emergency Transportation/taxi vouchers/family conversations, etc.
• Evaluates need for changes in diversion status
• Evaluates need for telemetry and works with physicians to appropriately discontinue
• Assures beds reopened as soon as possible within criteria
• Collaborates with Transfer Center on a frequent basis

Clinical Expert

• Serve as a resource for wound care, wound vac and photography, IV, specialty bed approval
• Responding to Rapid Response calls, assuring appropriate calls, documentation, and evaluation
• Serving on Code Blue/Code PALS team, assuring appropriate documentation, patient placement, follow up
• Provides one on one staff education and mentoring
• Assists in assessing and documentation competency of staff members
• Provides peer review of colleagues
• Role modeling handling conflict and difficult situations with peers and other disciplines
• Assisting staff in finding appropriate policies and procedures toward appropriate decision making
• Demonstrating how to access knowledge based resources 24/7, including various intranet based resources and proctored Health Resource Center access to address emergency patient care needs
• Demonstrates knowledge of Magnet™ and regulatory requirements, role modeling, teaching, monitoring, and providing appropriate feedback

Administrative Representation

• Represents Administration in resolving complex customer relations issues including working with Charge Nurse and unit leadership to handle patient/family/physician complaints in a timely manner, assuring appropriate paperwork and follow up completed
• Notifying appropriate leaders for immediate or other types of follow up and action

Nursing Unit Leadership Support

• Reinforces and facilitates staff attendance at mandatory in-servicing for designed new products, services, and/or standards
• Handling personnel issues that require immediate intervention, including appropriate intervention for unacceptable clinical/behavioral staff practice, while working with unit manager or nursing administration
• Obtaining necessary items and resources needed to care for patients such as sitters, equipment, supplies, etc.
• Intervening, when necessary, to assure quality care is delivered and the safety of patients and staff is maintained
• Collaborates with VPs, AVPs, and Directors in the evaluation of processes and situations, providing collaboration and updates in a timely manner

Staffing and Resource Allocation

• Working with Charge Nurses to assist in problem-solving appropriate staffing resources
• Communicates across units to share appropriately competent resources
• Manages flex pool, Bionic, and contract teammate placement after Flex hours
• Maintains awareness of potential availability of qualified resources

Research, Evidence-Based Practice, and PI

• Participates in designated PI activities, such as throughput, telemetry, APS, and Code Blue, Rapid Response Team, among others
• Supports research projects done independently or collaboratively within the Division, to include survey distribution and collection, identification of research and PI questions, among others
• Serves on various committees and task forces, which may include, but not be limited to: Code Blue, Patient Rights, Provision of Care, Rapid Response & Stroke

Safety and Disaster Coordination

• Serves as contact and coordinator for assuring patient and teammate safety hazards identified and addressed in a timely manner
• Teammates receive appropriate treatment, screening, and documentation for off-hour injuries
• Appropriate drug screening for cause completed in a timely manner
• AOC contacted where appropriate
• Risk/Legal/administration/others contacted for near-misses, sentinel events and appropriate actions taken (i.e. equipment sequester, documentation, among others)
• Assistance, feedback, education and all key roles covered in Advocate Health disaster responses – fire, bomb threats, community casualties, etc.

Direct Patient Care Competencies

Demonstrates competency in the following RN direct patient care major job functions: Assessment; Nursing Diagnosis; Outcomes Identification; Planning; Implementation; Coordination of Care and Professional Models of Care; Evaluation.

Professional Development

• Engages in self-evaluation to include peer feedback
• Develops and implements plans to achieve identified personal/professional goals
• Recognizes peer accomplishments and accepts and gives constructive feedback appropriately
• Demonstrates commitment to co-workers in daily practice
• Maintains records that provide evidence of competency and acquired knowledge, skills and certification appropriate to the position
• Maintains membership in appropriate professional organizations
• Attends at least 12 hours of continuing education annually
• Maintains awareness of current professional and Advocate Health trends/activities/issues and procedure/policy/practice changes, which affect the delivery of patient care and personnel

Licensure and Certification

• Current State license as a Registered Nurse from the state they are working in
• Current AHA BLS

Education

A graduate of an accredited school of nursing.

Experience

Five years' clinical experience in a clinical setting, with at least two years in nursing. Charge or supervisory experience within the last twelve months.

Knowledge, Skills & Abilities

• Must demonstrate knowledge of the principles of growth and development over the life span
• Possess the ability to assess data reflective of the patient's status
• Interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs
• To oversee / serve as a resource for care provided as described in the structure/process standards of the unit/department
• One to three months on-the-job training needed to achieve independent performance
• Must complete hospital mandatory training annually
• Must maintain and complete all competencies including department specific training on an annual basis

Physical Requirements and Working Conditions

• Must be able to use visual acuity to see monitor screen, computer, and hard copy materials
• Must be able to hear and verbally communicate in person and over the phone or radio
• Must be able to sit for prolonged periods of time (up to 2 hours)
• Must be able to comprehend and learn operation of various office equipment
• Must have functional range of motion of the cervical, thoracic, and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation
• Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics
• Must be able to lift up to 10# specific to job evaluation
• Works in hospital, clinical and/or assistive living, office indoor environments
• Must be able to remain calm under emergency situations
• Must be able to utilize appropriate universal and specific precautions for protection from potential exposure infectious or communicable diseases
• Must be able to tolerate high noise, busy atmospheres, and noxious odors