Registered Nurse (RN) Hospital Liaison

About the role

At our agency, we care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As a Post-Acute Care Coordinator (PACC), the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services. You will attend discharge/multidisciplinary rounds in acute care, ambulatory and/or other settings within the health system to share your expertise and to assist the patient in transition of care from one setting to the next within the health system.

Responsibilities

• Compliance: Determine home care eligibility and review patient insurances and medical documentation.
• Patient Care: Coordinate health care services as ordered by the attending physician.
• Discharge Planning: Assist hospital/facility personnel in the discharge planning process.
• Minimize Patient Risk: Ensure coordination of all ancillary services per the patients’ needs following discharge. Promote well-being of patients.
• Customer Service: Increase awareness of services offered and service account(s) to maintain facility relationships. Build and maintain lasting positive relationships with patients/clients and facility/hospital personnel, physicians, and other team members.
• Patient Advocate: Function as a resource nurse/social worker for your patients.
• Policies: Review and complete all clinical documentation following agency protocol and Medicare/Federal guidelines.
• Collaboration: Participate in care conferences and coordination of case management. Notify the referring facility manager before contacting patients.
• Operations: Participate in Care Integration meetings.

Skills

• Compassionate communicator with a positive attitude
• Patience when working with patients, families, physicians, and coworkers
• Attention to detail, observant, and able to follow directions

Requirements

• Registered Nurse or Licensed Practical Nurse with current license in the state of employment. Registered Nurse is highly preferred.
• Minimum of two years of experience. Home care experience preferred.
• Valid driver's license and auto insurance in your name as a driver.
• Capable of all physical demands.

Benefits

• Medical, dental, and vision insurance with flexibility to select what works best for you
• Paid time off
• 401K with company matching contributions
• Company-paid life and disability insurance
• Robust Employee Assistance Program

Schedule

Monday - Friday, 8:15am to 5:00pm with weekend rotation every 3rd weekend.

Agency: Alternate Solutions Home Care of Cincinnati
Location: UC Health - Main