Registered Nurse (RN) Community Health

Responsibilities

• Day to day leadership and supervision of the nursing and clinical support staff including but not limited to: clinic workflow, delegation of work responsibilities and daily assignments, hiring, training/orienting, coaching, disciplining, leading department meetings and providing ongoing performance feedback.
• Participates as a member of CCHC’s management team; promotes the Clinic’s goals and philosophies to staff; participates in committees; and actively cooperates with others in support of the Clinic’s goals.
• Participate in performance improvement activities using data for clinical and operational outcomes.
• Serves as an agency ambassador and promote the best interests of their staff and the patients that they care for.
• Develops processes and procedures to ensure quality patient services and compliance of professional standards.
• Develops departmental budgets and maintaining inventory of medicines, equipment and supplies.
• Oversees the storage and handling of all vaccines, medications, supplies, and examination equipment.
• Works with staff to order and maintain par levels of all required materials.
• Maintains patient care for quality ensuring the delivery of high quality services that complies with patient safety goals and implements risk management procedures according to CCHC policies and procedures.
• Ensures that clinical staff comply with quality, service performance and medical record audits.
• Aids and prepares for any internal or external audits by ensuring compliance with any and all regulations.
• Performs onsite reviews regarding quality issues.
• Gathers and compiles quality improvement reports, develops and implements corrective action plans.
• In collaboration with the CMO and Quality, ensures compliance with all regulatory agencies.
• In collaboration with the CMO and Quality, participates in the CCHC Quality Improvement process, collects and analyzes data to monitor the delivery of patient care including but not limited to: discipline specific chart audits, triage, and other quality improvement initiatives.
• In collaboration with Quality explores and responds to any patient complaints/grievances.
• Performs clinical nursing duties as needed; Triage (walk-ins and telephone); Medication administration either directly or through supervision of staff (LPNs/Mas/CNAs); Vaccine verification; Patient education on health promotion, disease intervention, medication management, self-care, etc.
• Manages escalated tasks sent by providers, resolves unmatched labs and/or refills, works with providers on managing broken appointment(s), and emergency/hospitalization follow-up.
• Other duties as assigned.

Employee Benefits offered to Fulltime Staff

• Blue Cross Blue Shield Medical Insurance
• Blue Cross Blue Shield Dental and Vision Insurance
• Supplemental Benefits
• Life Insurance (Provided by the company)

Minimum Requirements

• COVID-19 vaccination.
• Minimum of Bachelor of Science in Nursing (BSN) degree.
• Valid and current Illinois Registered Nurse (RN) license.
• 3 years of experience as a RN Supervisor (community health setting preferred).
• Demonstrate project management skills, excellent oral and written communication skills, highly developed computer skills, organizational skills, analytical reasoning, and the ability to think critically.
• Must be willing and able to work at multiple locations, work a varied and flexible schedule to accommodate the needs of CCHC and our patients.
• A working knowledge of medical issues, workflow, triage skills and insurance needs of community health patients.
• Intermediate Math and Computer skills
• Working knowledge and ability to utilize electronic health record systems, and database systems.
• Reliable transportation.

Benefits

• Blue Cross Blue Shield medical insurance, Guardian dental and vision (CCHC covers 65% of the premium cost) and employer sponsored (free) term life insurance and voluntary supplemental short term disability insurance.
• 403(b) Roth and Traditional retirement plans.
• 8 paid holidays per year.
• Loan Forgiveness with HRSA.
• Generous PTO; starts at 3 weeks per year an increases with tenure.
• Bi-weekly direct deposit pay.
• Casual dress work environment.
• Free on-site employee parking.

CCHC is committed to

• Respectful, Compassionate and Quality Care
• Affordable and Equitable Services and Treatment
• Culturally Appropriate and Comprehensive Community Based Services
• Service Integrity
• Offered by Qualified, Dedicated Staff
• A Safe and Welcoming Environment for All

About the role

CCHC is a Federally Qualified Health Center (non-profit) organization that provides high quality affordable healthcare and related services throughout underserved communities in Chicago.