Registered Nurse (RN)
Trilogy Health Services, LLC · Peru, IN · 4 wk ago
HealthcareFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone, email, and chat
- Provide technical support to resolve customer issues
- Document and escalate complex issues to senior support staff
- Conduct regular follow-ups to ensure customer satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of industry-specific software
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Excellent verbal and written communication skills
- Technical aptitude and troubleshooting abilities
- Customer service orientation
Benefits
- Competitive salary
- Flexible work schedule
- Professional development opportunities
- Health insurance
- 401(k) plan
Pay
$50,000 - $60,000 annually
Schedule
Full-time, 40 hours per week