Registered Nurse- Referral Coordination Team

About the role

The Registered Nurse- Referral Coordination Team position is located at the Tennessee Valley Healthcare System (TVHS), Nashville, TN campus in Health Informatics.

Responsibilities

• Execute a streamlined approach to receiving, triaging, and directing timely, coordinated care.
• Possess intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.
• Afford nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
• Serve as a liaison to both internal and community providers and manage the care of the Veteran throughout the consult process.
• Support the medical center's mission to improve timely access to care, empower Veterans to make more informed care decisions and ensure eligible Veterans who want to receive care in the community are referred and scheduled into the community.

Requirements

• Minimum of 2 years surgical experience within the last 5 years and/or minimum of 2 years Medical or Surgical care coordination, case management, or consult management within the last 5 years.

Qualifications

• Basic Requirements: English Language Proficiency, Graduate of a school of professional nursing approved by the appropriate accrediting agency, Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth of the United States, or the District of Columbia.
• Scope: Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies, Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex, Demonstrates proficiency in practice based on conscious and deliberate planning, Self-directed in goal setting for managing complex client situations, Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others, Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting.

Benefits

• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Pay

• Competitive salary, regular salary increases, potential for performance awards

Schedule

• Monday-Friday; 7:30am-4:00pm

Telework

• Ad-hoc only. May be authorized at Supervisory discretion.

Virtual

• This is not a virtual position

Relocation/Recruitment Incentives

• Not Authorized

Permanent Change of Station (PCS)

• Not Authorized

U.S. Citizenship

• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Selective Service Registration

• Required for males born after 12/31/1959.

Background/Security Investigation

• Subject to background/security investigation.

Onboarding Process

• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).

Driver's License/State-issued Identification Card

• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Pre-employment Physical Examination

• Must pass pre-employment physical examination.

Seasonal Influenza Vaccination Program

• Requirement for all Department of Veterans Affairs Health Care Personnel (HCP).