Registered Nurse Navigator (RN), Structural Heart - Cardiac Surgery at St. Mary's & Memorial Regional

About the Role

Bon Secours is a faith-based, patient-focused organization dedicated to enhancing health and well-being through exceptional patient care. The Registered Nurse (RN) Navigator provides essential support to patients by guiding them through the healthcare system, ensuring access to necessary resources, and helping manage all aspects of their care journey. This role involves assisting patients in understanding their medical conditions and treatment plans, scheduling, overcoming logistical barriers, and connecting them with community resources. Navigators may specialize in areas such as oncology, women’s/breast health, cardiology, or neuro based on organizational needs and clinical background.

Responsibilities

• Guides patients in understanding their diagnoses, treatment options, and the healthcare process, including developing patient education programs and tools.
• Serves as the essential link for communication and assessment between patients and all care providers.
• Coordinates and advocates for care across multidisciplinary teams, ensuring all medical, social, and psychological needs are addressed. This may involve scheduling multidisciplinary planning conferences, developing patient summaries, and documenting recommendations using standardized protocols.
• Monitors patient progress and communicates with the care team to adjust treatment plans as necessary.
• Facilitates appointments for consultations and support services (e.g., social workers, dietitians, physicians).
• Participates in patient education programs, community outreach, and quality improvement initiatives.
• Tracks patient outcomes, communicates findings to patients and providers, and prepares reports to support quality initiatives.

Requirements

• Bachelor’s degree in nursing (preferred).
• Licensed Registered Nurse in the state of practice (required).
• BLS Basic Life Support – American Heart Association (preferred upon hire; required prior to direct patient care).
• Certifications (preferred, if applicable to department):
  • Oncology Nurse Navigator – Certified Generalist (ONN-CG) – Academy of Oncology Nurse & Patient Navigators.
  • Breast Health Clinical Navigator (BHCN) – National Consortium of Breast Centers (NCBC).
• 3 years of direct patient care experience as an RN (required).
• Experience with discharge planning or utilization review (preferred).

Pay

Minimum: $38.63 per hour
Maximum: $61.82 per hour

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, and prescription coverage, including HSA/FSA options.
• Life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on market and employment status.