Registered Nurse Navigator (Fixed-Term)

About the role

The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered.

Responsibilities

• Proactively call and follow up with patients to guide them through the Prenuvo journey
• Conduct pre-scan assessments and answer patient questions with clarity and empathy
• Support patients in understanding what to expect, how to prepare, and what their next steps may be
• Offer clinical insight and emotional support as needed, referring to NPs or MDs when appropriate
• Partner cross-functionally with operations, product, clinical, and support teams to surface patient needs and friction points
• Contribute to internal process improvements by sharing insights and identifying workflow gaps
• Participate in quality improvement initiatives, knowledge sharing, and feedback loops
• Maintain accurate and timely documentation of all patient interactions
• Ensure compliance with privacy standards and clinical protocols
• Coordinate with other members of the medical group to ensure seamless patient care

Requirements

• Active compact state RN license
• Available to work full-time hours during standard business hours
• Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings
• Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience
• Certifications in radiology-related and/or oncology-related nursing
• Strong background in patient communication, education, and relationship-building over the phone and video
• Experience working cross-functionally within healthcare or digital health teams
• Ability to thrive in a fast-paced, startup environment—comfortable with ambiguity, pivots, and iterative work
• Clear, professional written and verbal communication skills
• Confidence using clinical software, telehealth platforms, and productivity tools
• Demonstrated systems thinking and eagerness to contribute to continuous improvement
• A warm, calm presence and a commitment to patient-centered care

Qualifications

• Passion for Prenuvo's mission and excitement to build something new

Skills

• Numerous technical skills are required to perform the job

Benefits

Our values, growth opportunities, and team culture are at the heart of everything we do. We offer an avenue to make a positive impact on people's lives and their health, growth opportunities, and a chance to build strong relationships with colleagues.

Pay

The hourly compensation for this role ranges from $43-$46 USD per hour, depending upon experience and geographic location.

Schedule

This is a fixed-term, 22-week contract position covering a leave of absence and is fully remote. Candidates must be located in the US within registered Prenuvo locations and be comfortable working across time zones (EDT/CDT/MDT/PDT).