Registered Nurse Manager - NCSH Residential

Key Responsibilities

• Provide clear direction, motivation, and inspiration to the team to achieve organizational goals.
• Interview, select, hire, and terminate employees in collaboration with Human Resources.
• Ensure that all direct reports follow HealthRIGHT 360’s policies, procedures, position expectations, performance goals, and contractual requirements.
• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
• Identify direct reports’ strengths and weaknesses and strive to develop each team member to their fullest potential.
• Deliver and arrange training and resources to ensure that direct reports are successful in their roles.
• Organize team schedules and distribute workloads to ensure efficiency and balance.
• Ensure proper coverage of the program by creating work schedules and approving time away from work.
• Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them of quality-of-care concerns.
• Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
• Organize activities and initiatives to strengthen teamwork and collaboration.
• Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.

Clinical Oversight

• Provide clinical and administrative oversight of all nursing treatment services.
• Ensure that clinical activities align with the organizational mission, vision, strategy, and policies, regulatory requirements, program requirements, and contractual obligations.
• Ensure timely completion of documentation and adherence to program requirements.
• Collaborate with medical, mental health, and substance abuse staff to ensure coordinated care.
• Ensure control and oversight of any paper prescriptions.
• Cookordinate pharmacy services.
• Ensure lab orders are carried out within 14 days and that lab results are reviewed, and critical values are reported to the provider.
• Ensure charts meet quality management standards per monthly utilization review and/or chart review process, including completion of review tools within designated timeframe.

Direct Service

• Assume ownership of crisis situations and ensure proper documentation and service delivery.
• Provide direct service within the scope of practice.
• Assist the Associate Medical Director with medication management of patients.
• Maintain and monitor medication sheets to ensure patient adherence to prescribed medications.
• Triage client’s medical concerns.
• Provide education and counseling to clients on care and medication management.

Administration and Other Duties

• Develop and maintain relations with contractors, other team members, and community providers to ensure program and treatment continuation.
• Facilitate team meetings and case conferences to support client care and staff development.
• Create, review, recommend, and implement policies and procedures related to health and wellness.
• Complete all assigned training in a timely manner.
• And perform other duties as assigned.