Registered Nurse - Lead
Position Summary
Assists practitioners with patient care, physical examinations, ancillary tests, and performs a variety of administrative duties.
Schedule
6AM-2PM
Salary
$83-85K
Essential Duties and Responsibilities
- Escorts patients to exam room, prepares patients for examination and treatment and assists the practitioner, as requested
- Draws blood and prepares appropriate paperwork for laboratory pick-up
- Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory
- Maintains exam rooms, lab area and treatment rooms clean and stocked, maintaining inventory of supplies and re-orders as needed
- Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information
- Performs front office clerical duties such as answering telephones, check-in, check-out and record processing
- Dispenses medications as directed by practitioner and in accordance with state regulations
- Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures
- Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures
Service Mentality
- Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values
- Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs
Attention to Detail
- Ensures accuracy when completing and executing tasks such as; drug screens, DOTs, bandaging, dressings and performing quality assurance checks
- Ensures accurate, concise, timely and complete documentation of results and paperwork
Sense of Urgency
- Provides an excellent, compassionate and warm patient experience regardless of patient volume
- Ability to manage time, prioritize and multi-task in a busy environment
Flexibility
- Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate
- Ability to consistently deliver quality care in a busy clinical environment
Initiative
- Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience
- Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care
Communication
- Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values
- Listens to and understands internal and external client needs in order to act and address
Teamwork
- Committed to personal excellence and understands how daily work contributes to center operation as a whole
- Holds self and others accountable. Is willing and able to assist others in order to achieve results
Education/Credentials
Education Level: Bachelor's Degree
Major: Nursing
Education Details: Bachelor's Degree in Nursing from an accredited college or university or Graduate of an accredited Registered nursing program
Certifications and/or Licenses: Current registration/license in the state where employed. Successful completion of UDS, BAT, PFT, FIT certification.
Experience in lieu of required education is acceptable: No
Continuing education is required to maintain license and to perform job: Yes
Job-Related Experience
Customarily has at least the following experience: 1 year
Customarily at least one year of demonstrated experience in occupational health nursing or related field
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Demonstrated knowledge of occupational medicine requirements (state specific)
- Demonstrated working knowledge of clinical operations
- Demonstrated ability to train medical assistants under the direction of the Center Medical Director
- Demonstrated excellent communication skills
- Demonstrated willingness to participate in Continuing Medical Education