Registered Nurse, Health Center Group Manager

Oversees the management of single or multiple (2+) health centers and lines of service across contract(s)

Manages staff processes typically composed of health center manager, and multiple technical Team Leads as well as indirectly managing all daily operational processes for Medical Directors and clinical providers.

Assists in the creation of site-specific goals and measurements

Assists in the creation of site-specific goals and measurements related to the needs of the client(s), including management of metrics to Performance Guarantees.

Effectively communicates across the various sites and to stakeholders

Effectively communicates across the various sites and to stakeholders to ensure consistency in messaging.

For multiple contract oversight, effectively communicates with DCO

Effectively communicates with DCO to ensure site level priorities are addressed and messaging is consistent across the book of business (BOB).

Compiles input and contributes to performance appraisal process

Compiles input and contributes to performance appraisal process for all indirect reports.

Responsible for following appropriate processes for hiring, staff development and performance management

Responsible for following appropriate processes for hiring, staff development and performance management and provides input to AVP and DCO as needed.

Responsible for interviewing, training, and the successful orientation and onboarding of new hires

Responsible for interviewing, training, and the successful orientation and onboarding of new hires as applicable.

Manages daily operations, workflow, work schedules, and timecard monitoring

Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.

Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis, creates action plans and presents resolutions and recommendations

Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis, creates action plans and presents resolutions and recommendations to the AVP and DCO.

Makes recommendations regarding staffing model

Makes recommendations regarding staffing model based on objective scheduling & volume analysis – presents to AVP and DCOs for approval.

Understands and complies with all regulatory, procedural and licensing requirements

Understands and complies with all regulatory, procedural and licensing requirements.

Oversees the execution of site level quality program

Oversees the execution of site level quality program and is responsible for supporting and oversight of AAAHC standards across sites.

Provides oversight on Member Engagement Site Action plans and outcome reporting

Provides oversight on Member Engagement Site Action plans and outcome reporting.

Develops action plans around patient utilization and penetration

Develops action plans around patient utilization and penetration. Monitors patient flow, scheduling, referrals, and patient satisfaction.

Upholds corporate Values in alignment with the Art of Quality Service initiative

Upholds corporate Values in alignment with the Art of Quality Service initiative.

Completes reports as needed and provides assistance to Clinical Quality and Operations departments

Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints.

Coaches and provides feedback to staff on a regular basis

Coaches and provides feedback to staff on a regular basis.

Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests etc.

Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests etc.

May serve as a client contact and provide reports and summaries of health center activities

May serve as a client contact and provide reports and summaries of health center activities.

Communicates and coordinates Corporate messages and ensures implementation of policies and procedures

Communicates and coordinates Corporate messages and ensures implementation of policies and procedures.

Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met

Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met.

Works collaboratively with the health center managers and Medical Director at the site to manage internal medical staff site issues

Works collaboratively with the health center managers and Medical Director at the site to manage internal medical staff site issues.

Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly

Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly.

Acts as the health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer

Acts as the health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.

May provide patient care if qualified and where circumstance applies

May provide patient care if qualified and where circumstance applies.

Bachelor’s degree or equivalent work experience required

Bachelor’s degree or equivalent work experience required.

Current license as an RN in practicing state

Current license as an RN in practicing state.

Certification in Occupational Health (COHN/COHN-S) may be required for some sites

Certification in Occupational Health (COHN/COHN-S) may be required for some sites.

Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required

Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required.

Minimum 3+ years’ experience in the medical field

Minimum 3+ years’ experience in the medical field.

2 – 3 years’ management experience

2 – 3 years’ management experience.

Prior management experience managing a large group is a must

Prior management experience managing a large group is a must.

Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices

Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Competitive pay

Competitive pay.

Medical, dental, vision, life and disability insurance

Medical, dental, vision, life and disability insurance.

401(k) program with company match

401(k) program with company match.

Paid holidays and vacation time

Paid holidays and vacation time.

Company-sponsored wellness program

Company-sponsored wellness program.

EAP

EAP.

Virtual primary care and virtual behavioral health at no cost for team members and their dependents

Virtual primary care and virtual behavioral health at no cost for team members and their dependents.