Registered Nurse Coach

About the role

As a Registered Nurse Coach, you will play a pivotal role in supporting and guiding patients on their healthcare journey. As an integral part of our telephone-based health programs for our private health insurance clients, you will have the opportunity to support patients with identified health needs. Your expertise and compassionate approach will make a real difference in their lives.

Responsibilities

• Establish strong relationships with patients to achieve the best possible outcome.
• Demonstrate core nursing values of patient-centred care, trust, and respect in every interaction with patients, carers, and colleagues.
• Take accountability for establishing and evaluating individualised care plans.
• Collaborate with patients, carers, and the healthcare team.

Requirements

• Registered as a Registered Nurse with the Nursing and Midwifery Board of Australia via AHPRA.
• A minimum of 3 years of practice as a registered nurse unless extensive experience can be demonstrated in a related position.

Skills

• Proven people and communications skills, including relationship building, cooperation, conflict resolution, influencing others, and facilitating open discussion.
• Broad clinical experience in a variety of settings and/or the ability and willingness to learn new skills and information quickly.
• Patient-centred focus, adaptability, respecting diversity, innovative thinking, application of evidence into practice, and self-management.
• An awareness of own values and beliefs surrounding healthcare with an ability to identify and respect an alternative view.
• Awareness of knowledge limitations and comfort in seeking appropriate education and training.
• Ability to communicate accurately and effectively in both written and verbal forms.
• Strong initiative and ability to work independently with the ability to prioritise multiple projects and responsibilities.
• Excellent organisation and time management skills.