Registered Nurse Care Coordinator (RNCC) Case Management
About the role
We are recruiting for a mission-driven Registered Nurse Care Coordinator (RNCC) Case Management to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency
Department
Eastside Pediatric/Teen Clinic
Job Summary
Under general supervision, the RN Care Coordinator (RNCC) is responsible for facilitating and coordinating the care delivered to an assigned group of patients through multidisciplinary and patient/family collaboration to ensure quality and cost-effective outcomes are delivered within appropriate care coordination parameters. Coordination involves assessment, planning, support, and evaluation of patient care and related outcomes. Activities to be performed are facilitation of appropriate status and level of care, screening for high risk and transition of care needs, interviews with patient/family, and progression of care facilitation with the healthcare team. Encounters occur face to face, telephonically, and electronically with patients in clinic, at home, at school, and at work.
Responsibilities
- Uses Nursing Process to Create patient and family centered goals and plans
- Establishes and maintains patient and family centered relationships
- Collections assessment data relating to patient health needs and concerns
- Analyzes assessment data to determine patient and family needs
- Works with patient and family to identify goals and outcomes
- Develops evidence-based interventions and care plans to support goals and outcomes
- Implements plan with patient, family, care team
- Conducts systematic and timely evaluation of outcomes of nursing care and care plan
- Documents care according to organizational standards, contractual and regulatory requirements, state and federal laws
- Encourages preventative care
- Aids and educates patient and caregivers
- Supports patients and caregivers in developing skills to promote, maintain and restore health
- Reviews and educates patient and caregivers on medications and treatments
- Incorporates cultural humility, language appropriateness, health literacy, and preference into patient care, care plans and communication
Essential Functions
- Uses Nursing Process to Create patient and family centered goals and plans
- Establishes and maintains patient and family centered relationships
- Collections assessment data relating to patient health needs and concerns
- Analyzes assessment data to determine patient and family needs
- Works with patient and family to identify goals and outcomes
- Develops evidence-based interventions and care plans to support goals and outcomes
- Implements plan with patient, family, care team
- Conducts systematic and timely evaluation of outcomes of nursing care and care plan
- Documents care according to organizational standards, contractual and regulatory requirements, state and federal laws
- Encourages preventative care
- Aids and educates patient and caregivers
- Supports patients and caregivers in developing skills to promote, maintain and restore health
- Reviews and educates patient and caregivers on medications and treatments
- Incorporates cultural humility, language appropriateness, health literacy, and preference into patient care, care plans and communication
Education
Associate's Degree
Completion of a nursing education program that satisfied the licensing requirements of the Colorado State Board of Nursing for Registered Nurses.
Required Work Experience
- 1-3 years clinical experience in a hospital, acute care, home health/hospice, direct care or case management required.
Required Licenses
- RN-Registered Nurse - DORA - Department of Regulatory Agencies Required
- BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required
Knowledge, Skills And Abilities
- Knowledge and understanding of case management/coordination of care principles, programs, and processes in either a hospital or outpatient healthcare environment.
- Effectively collaborate with and respond to varied personalities in differing emotional conditions, and maintain professional composure at all times.
- Strong customer service orientation and aptitude.
- Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action.
- Able to communicate verbally and in writing complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.
- Proficient in Microsoft outlook, Word, and Excel.
- Experience with electronic health records and documentation of care coordination services preferred.
Shift
Days (United States of America)
Work Type
Regular
Salary
$79,500.00 - $123,200.00 / yr
Benefits
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
- 100% paid parental leave up to 6 weeks
- Immediate eligibility for retirement plans with employer contribution up to 9.5%
- Comprehensive medical, dental, vision plans in addition to employer paid disability and life insurance.
- Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
- Free RTD EcoPass (public transportation)
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
- Professional clinical advancement program & shared governance
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer+ free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer