Registered Client Service Associate - Ameriprise Financial Services - Leawood, KS
Ameriprise Financial Services, LLC · Leawood, KS · 3 wk ago
On-siteCustomer ServiceFull-time
Key Responsibilities
- Serve as a primary point of contact for client service requests via phone, email, and in-person interactions.
- Provide clear, professional, and timely communication to clients with diverse financial needs and backgrounds.
- Support clients with common service needs, including distributions, contributions, account maintenance, and documentation.
- Aid with Required Minimum Distributions (RMDs), including setup, processing, and client education.
- Process money movement requests accurately and efficiently, including ACHs, wires, checks, and journal transfers.
- Support trading, rebalancing, and transaction management in coordination with advisors and centralized trading teams.
- Ensure all transactions meet firm policies, regulatory requirements, and internal risk controls.
- Maintain accurate transaction status and follow through to completion.
- Collaborate closely with advisors, planners, and fellow team members across investment management and financial planning.
- Manage workflows, priorities, and deadlines for a growing and specialized team.
- Aid in preparation for client meetings and ongoing service follow-ups.
- Support financial planning and education by providing basic education and assistance around financial planning concepts.
- Help gather and organize client information to support planning and analysis.
- Adapt communication style to meet the needs of different clients, from simple service requests to more complex planning conversations.
Required Qualifications
- Bachelor's degree or equivalent.
- 3 - 5 years relevant experience.
- Series 7 or ability to obtain within 150 days.
- State securities agent registration (S63 or S66) or ability to obtain within 150 days.
- Experience working in a client service environment.
- Detail-oriented, strong math, and analytical skills.
- Good organization and time management skills.
- Able to manage multiple priorities and prioritize effectively.
- Able to independently work with minimal direct supervision.
- Able to communicate with all levels within the organization.
- Process oriented and can work with a team.
- Strong computer and software skills.
Preferred Qualifications
- State IAR registration (S65 or S66) or ability to obtain within 150 days.
- Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.