Regional Workplace Support Lead

About the role

Third Bridge is a leading global research firm with over 1,500 employees worldwide, providing expert insights to investors and business leaders. The Workplace Operations & Team Lead will oversee the daily running of offices across the US, UK, and EU, leading a team of six Workplace Support Coordinators and ensuring operational excellence, compliance, and a high‑performing support environment.

Responsibilities

• Lead and mentor the regional Workplace Coordinator team, driving operational standards and administrative efficiency across multiple international sites.
• Serve as direct line manager for six Workplace Support Coordinators (US, UK, EU), handling performance development, workload distribution, and team morale.
• Act as the primary filter, problem‑solver, and escalation point for daily facilities, operations, and employee issues reported by the team.
• Champion consistent execution, maintenance, and enforcement of corporate policies, especially Health & Safety (H&S) and general office administration across all sites.
• Ensure compliance documentation is tracked and maintained (e.g., H&S logs, scheduled maintenance checks).
• Manage local relationships with key vendors (cleaners, maintenance) and liaise with internal teams to maintain uninterrupted operational continuity.

Requirements

• Proven experience managing and leading a team.
• Experience leading staff in corporate office support, facilities, or hospitality is highly relevant.
• Experience working in a professional environment with a clear understanding of corporate standards and processes.

Skills

• Desire to execute, maintain, and enforce existing administrative and H&S processes (the “steady state”).
• Exceptional ability to manage multiple administrative tasks, track compliance documents, and organize team workloads efficiently.
• Willingness to be flexible to support colleagues in different time zones when required and to be on site in the Dallas office Monday to Friday.

Pay

Base salary of up to $85,000 USD, with an annual bonus of up to 10% of base salary.

Benefits

• Comprehensive health, dental, and vision coverage.
• 401(k) plan with company match up to 5% of base salary (Roth and traditional options).
• Time off: 15 vacation days and 2 personal days (increasing to 20 vacation days after 2 years), 11 full company holidays and 4 half‑day holidays, plus 2 CSR volunteer days annually.
• Health & wellbeing: 100% employer‑paid medical plan option via Cigna, access to Wellhub and Employee Assistance Program (EAP), life and long‑term disability insurance, pre‑tax savings accounts (commuter, dependent care FSA, HSA, medical FSA).
• Retirement: access to Prosperwise financial advice tool.
• Additional perks: competitive parental leave, pet insurance, personal development allowance, phone allowance, flexible work options (Work from Anywhere program and flex days) at company discretion, access to stocked kitchens and regular social gatherings, commitment to ESG initiatives including CSR, D&I, environment, and employee resource groups (ERGs).

Schedule

On‑site role requiring presence in the Dallas office five days a week (Monday to Friday), with occasional flexibility to support colleagues in different time zones.