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Regional Vice President of Operations | Schulte Hospitality Group

Schulte Hospitality Group · Louisville, KY · 1 wk ago
ManagementFull-time

About the role

Schulte Hospitality Group is seeking a dynamic, service-oriented Regional Vice President of Operations to join our Corporate team. This is a remote position. SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Benefits

  • Work Today, Get Paid today, with Daily Pay
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more

Responsibilities

  • Communicate and execute hotel brand(s) and strategy
  • Recruit and manage the training of regional corporate support team and property general managers
  • Guide and oversee the preparation of property and corporate department budgets
  • Provide effective people leadership of assigned hotels by attracting, motivating, developing, rewarding and retaining top talent
  • Set goals, monitor work, and evaluate results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization
  • Evaluate the results of overall operations regularly and systematically and report these results to the Executive Vice President(s) of Operations and COO
  • Ensure a professional image at all times through appropriate business appearance and dress
  • Follow and promote company policies and procedures and effectively articulate and present the Company's vision and values
  • Responsible for the overall Revenue, Sales, and Operational Performance of each asset in the region
  • Promote Company's policies and philosophies to all General Managers
  • Ensure proper follow up and follow through on company deadlines and initiatives
  • Consistently and proactively measure hotel performance (Sales, Revenue, Market Share, GSS, GOP, Accounts Receivable) to ensure hotel exceeds target goals
  • Responsible for ensuring all hotels meet the Brand Guidelines for service, quality, training, and product; all hotels must pass annual or bi-annual inspections
  • Conduct weekly calls focused on monitoring hotel performance and updating any general concerns
  • Effectively monitor Accounts Receivable performance monthly to ensure company compliance by all hotels
  • Conduct annual General Manager Performance Evaluations
  • Conduct monthly P&L Reviews with each General Manager to ensure focus on areas of opportunity and develop action plans to improve performance
  • Review Monthly Performance Reviews by each property
  • Participate on Weekly Revenue Calls regarding Focus Assets or those not meeting RPI goals
  • Work jointly with the Regional Revenue Manager and Regional Director of Sales in the region to ensure Sales, Marketing, and Revenue strategies are in line allowing achievement of RPI goals

Requirements

  • Minimum of bachelor's degree in Hotel Administration, Business, or Marketing or equivalent
  • Minimum of 3 years in progressive regional operations leadership role
  • Leadership experience in lifestyle properties preferred

Skills

  • Knowledge and deep understanding of all aspects of hotel operations
  • Detail oriented, with strong self organization and communication skills
  • Strong analytical skills relative to impact on hotel revenues
  • Ability to communicate effectively verbally and in writing
  • Strong interpersonal skills
  • Strong financial and business acumen
  • Strong understanding of revenue management principles
  • Ability to use reservation and revenue management systems to develop pricing and sales recommendations
  • Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
  • Ability to travel extensively
  • Flexible work hours that may include evenings, weekends, and holidays

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

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