Regional Training and Service Technician, Fleet

Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is to deliver consistent and tailor-made aviation solutions globally for a better customer experience. We are driven by our core values of Show You Care, Do the Right Things, and Win as a Team.

About the role

The Traveling GSE Technician – Technical Trainer performs advanced maintenance and repair of Ground Support Equipment (GSE) across multiple Swissport stations. This hands-on, mobile role involves frequent travel to support local maintenance teams, perform diagnostics and repairs, ensure fleet reliability, and train local technicians in best practices and new technologies.

Responsibilities

• Travel to various Swissport stations across the U.S. and Canada to conduct maintenance, diagnostics, and emergency repairs on GSE assets.
• Serve as a technical subject matter expert while on assignment—coaching, mentoring, and training local Swissport technicians.
• Lead hands-on training in diagnosing, servicing, and maintaining gas, diesel, electric, and hydraulic-powered GSE, including loaders, pushbacks, belt loaders, GPU/ASU units, and deicers.
• Perform preventive maintenance and overhauls per established schedules and procedures.
• Diagnose and repair powerplant, drivetrain, brake, electrical, hydraulic, and HVAC systems.
• Respond to emergency GSE breakdowns at remote locations and perform on-call maintenance as needed.
• Complete and ensure accuracy of all maintenance documentation in Maximo and other systems per Swissport, airport authority, and regulatory standards.
• Inspect GSE for safety compliance and quality control; recommend adjustments or improvements as needed.
• Retrieve, order, and manage repair parts as necessary while onsite.
• Uphold Swissport’s standards in safety, quality, and professionalism while representing the brand at different stations.
• Serve as a liaison between GSE operations and station management to ensure operational readiness.
• Support station start-ups, fleet upgrades, and new technician onboarding as required.
• Keep accurate travel records, training logs, and station feedback for internal reporting and performance tracking.
• Other duties and tasks, as assigned.

Requirements

• Valid driver’s license with clean driving record.
• Certification in one of the following trades: Heavy Duty, Commercial Vehicle, or Automotive Mechanic (must be in good standing).
• Minimum 3–5 years of experience maintaining and repairing GSE or similar equipment.
• Ability and willingness to travel up to 75% of the time, including air travel and short-notice deployments.
• Strong technical training, coaching, or leadership experience preferred.
• Familiarity with maintenance management systems (e.g., Maximo).
• Competence in Microsoft Office and mobile diagnostics tools.
• Excellent troubleshooting and communication skills.
• Able to lift up to 50 pounds and work in varied outdoor conditions, including extreme cold and heat.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to sit and talk or hear.
• Occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus.

Pay

Up to $93,600 per year.

Benefits

• 401(k) with company match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off (vacation, sick time, and company-paid holidays)
• Retirement plan
• Tuition reimbursement
• Vision insurance