Jobs · Arizona

Regional Training and Service Technician, Fleet

Swissport · Phoenix, AZ · 3 mo ago
Hybrid$94k/yrFull-time

Traveling GSE Technician – Technical Trainer

The Traveling GSE Technician – Technical Trainer is responsible for performing advanced maintenance and repair of Ground Support Equipment (GSE) across multiple Swissport stations. This individual will travel frequently to support local maintenance teams, perform diagnostics and repairs, ensure fleet reliability, and train local technicians in best practices and new technologies.

  • Key Responsibilities:
  • Travel to various Swissport stations across the U.S. and Canada to conduct maintenance, diagnostics, and emergency repairs on GSE assets.
  • Serve as a technical subject matter expert while on assignment—coaching, mentoring, and training local Swissport technicians.
  • Lead hands-on training in diagnosing, servicing, and maintaining gas, diesel, electric, and hydraulic-powered GSE, including loaders, pushbacks, belt loaders, GPU/ASU units, and deicers.
  • Perform preventive maintenance and overhauls per established schedules and procedures.
  • Diagnose and repair powerplant, drivetrain, brake, electrical, hydraulic, and HVAC systems.
  • Respond to emergency GSE breakdowns at remote locations and perform on-call maintenance as needed.
  • Complete and ensure accuracy of all maintenance documentation in Maximo and other systems per Swissport, airport authority, and regulatory standards.
  • Inspect GSE for safety compliance and quality control; recommend adjustments or improvements as needed.
  • Retrieve, order, and manage repair parts as necessary while onsite.
  • Uphold Swissport’s standards in safety, quality, and professionalism while representing the brand at different stations.
  • Serve as a liaison between GSE operations and station management to ensure operational readiness.
  • Support station start-ups, fleet upgrades, and new technician onboarding as required.
  • Keep accurate travel records, training logs, and station feedback for internal reporting and performance tracking.
  • Other duties and tasks, as assigned.

Qualifications and Competencies

  • Valid driver’s license with clean driving record.
  • Certification in one of the following trades: Heavy Duty, Commercial Vehicle, or Automotive Mechanic (must be in good standing).
  • Minimum 3–5 years of experience maintaining and repairing GSE or similar equipment.
  • Ability and willingness to travel up to 75% of the time, including air travel and short-notice deployments.
  • Strong technical training, coaching, or leadership experience preferred.
  • Familiarity with maintenance management systems (e.g., Maximo).
  • Competence in Microsoft Office and mobile diagnostics tools.
  • Excellent troubleshooting and communication skills.
  • Able to lift up to 50 pounds and work in varied outdoor conditions, including extreme cold and heat.

What We Offer

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retailer plan
  • Tuition reimbursement
  • Vision insurance

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

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