Regional Training and Operations Technician - Water Technologies

About the role

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration. Within this framework, Veolia's Water Technology Business brings together a dedicated team committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.

This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose is to cover vacations and absences at existing facilities, assist in the training and development of local operations teams, and serve in a support role at new account start-ups. The role covers a designated region, requiring travel between accounts and development of training resources for general water and wastewater industry knowledge as well as site-specific treatment training for all technicians in the region.

Responsibilities

Operational Duties

• Maintain complete operational coverage of Veolia-operated facilities in the designated region as vacations and unplanned absences arise
• Provide coverage on both day shifts and night shifts as absences arise, requiring significant schedule flexibility
• Assist in the operational development of all local technicians within the designated region
• Ensure industry standards and best practices are in use at all Veolia-operated facilities in the region
• Support new account start-up projects as they arise
• Provide knowledgeable support to local technicians to assist in troubleshooting process issues
• Operate and control electric motors, pumps, and valves to regulate the flow of water into the wastewater treatment plant
• Collect and test wastewater samples to determine concentration levels and impurities at the designated testing frequency
• Maintain accurate record keeping of client data such as residual content of chemicals, water turbidity, and water pressure
• Comply with all Veolia and client safety parameters/programs
• Analyze lab data to uncover potential treatment issues and implement process changes to prevent non-compliance
• Compile data for the Environmental Protection Agency or state regulatory body as required
• Coordinate with other operators throughout multiple facilities to maintain the plant's wastewater treatment equipment
• Consult with management in the operations of their wastewater plant to determine the best treatment approach
• Independently schedule workload
• Participate in team meetings and discussions; collaborate with team members on a regular basis

Maintenance Duties

• Coordinate third-party maintenance support for all maintenance projects outside Veolia's scope of work
• Complete all preventative maintenance defined by Veolia and client management at the designated frequency
• Complete or assist in the completion of all minor and intermediate maintenance projects to ensure the wastewater treatment facility remains operating effectively and efficiently
• Manage inventories including lab supplies, consumable items, and equipment parts

Supervisory Responsibilities

• Willingness and availability to work with fellow operators on off-shifts when problems arise or assistance is needed
• 24/7 availability to wastewater operators and client management
• Communicate frequently with the Veolia Account Manager regarding the operation of the wastewater plant
• Provide supervision and leadership to team members by exemplifying hard work, attention to detail, fair treatment, and taking responsibility for results
• Provide direction to the team on daily operation and maintenance to ensure compliance
• Provide training and/or facilitate training of operators for all facets of the operation/management of multiple wastewater facilities
• Provide clear verbal and written instructions on proper operation and maintenance of the wastewater treatment plant and equipment
• Continually optimize the operation of the wastewater treatment plant, chemistry, and equipment to improve operating efficiency and reduce operating costs

Qualifications

Knowledge, Skills & Abilities

• Knowledge of the operation and control of electric motors, pumps, and valves
• Excellent attention to detail
• Strong time management skills
• Strong communication skills, both verbal and written
• Excellent leadership and management skills
• Good computer skills
• Proficiency with Google Suite
• Ability and desire to build and maintain a "team mentality"

Education & Experience

• Required: High school diploma or equivalent
• Required: 3+ years of experience in wastewater treatment plant operations or related field
• Preferred: Prior experience in a traveling work role
• Preferred: Operational experience with site-specific equipment
• Preferred: Strong mechanical aptitude

Working Conditions

• Typical working conditions include a wastewater treatment plant and the outdoors
• Exposure to extreme heat and cold weather conditions, burns, chemicals, dangerous systems, dirt and dust, electrical hazards, grease and oil, loud noises, vibrations, steam and high levels of moisture, and other hazardous conditions
• Physical requirements: lift and/or carry up to 75 pounds, climb a vertical ladder up to 30 feet, stand for long periods, walk on uneven surfaces, regularly bend, climb onto and safely exit a forklift, use extension ladders daily, and climb into and maneuver in tight spaces
• Required to work both day and night shifts as needed, including 12-hour shifts
• Availability for emergency call-ins or phone support required
• Must comply with all Veolia and client safety parameters/programs; mindfulness of safety is key

Benefits

• Medical, Dental, & Vision Insurance starting Day 1
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement
• Opportunity for advancement and career building
• Training in valuable skills
• Opportunity for new challenges
• Strong leadership team