Regional Training and Operations Technician - Water Technologies

About the role

This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose is to cover vacations and absences at existing facilities, assist in the training and development of local operations teams, and serve in a support role at new account start-ups. The role assists with overall operation and maintenance of accounts in the designated region, and develops training resources for general water and wastewater industry knowledge as well as site-specific treatment training for all technicians in the region.

Responsibilities

Essential Operational Duties

• Maintain complete operational coverage of Veolia-operated facilities in the designated region as vacations and unplanned absences arise
• Provide coverage on both day shifts and night shifts as absences arise, requiring significant schedule flexibility
• Assist in the operational development of all local technicians within the designated region
• Ensure industry standards and best practices are in use at all Veolia-operated facilities in the designated region
• Support new account start-up projects as they arise
• Provide knowledgeable support to local technicians to assist in troubleshooting process issues
• Operate and control electric motors, pumps, and valves to regulate flow of water into the wastewater treatment plant
• Collect and test wastewater samples to determine concentration levels and impurities at designated testing frequency
• Maintain accurate record keeping of client data such as residual content of chemicals, water turbidity, and water pressure
• Comply with all Veolia and client safety parameters/programs
• Analyze lab data to uncover potential treatment issues and implement process changes to prevent non-compliance
• Compile data for the Environmental Protection Agency or state regulatory body as required
• Coordinate with other operators throughout multiple facilities to maintain wastewater treatment equipment
• Consult with management in the operations of their wastewater plant to determine the best treatment approach
• Independently schedule workload
• Participate in team meetings and discussions; collaborate with team members regularly

Essential Maintenance Duties

• Coordinate third-party maintenance support for projects outside Veolia's scope of work
• Complete all preventative maintenance defined by Veolia and client management at designated frequency
• Complete or assist in completion of minor and intermediate maintenance projects to ensure facility operates effectively and efficiently
• Manage inventories including lab supplies, consumable items, and equipment parts

Supervisory Responsibilities

• Willingness and availability to work with fellow operators on off-shifts when problems arise or assistance is needed
• 24/7 availability to wastewater operators and client management
• Communicate frequently with the Veolia Account Manager regarding plant operations
• Provide supervision and leadership by exemplifying hard work, attention to detail, fair treatment, and accountability for results
• Provide direction on daily operation and maintenance to ensure compliance
• Provide or facilitate training of operators for all facets of operation/management of multiple wastewater facilities
• Provide clear verbal and written instructions on proper operation and maintenance of the wastewater treatment plant and equipment
• Continually optimize plant operation, chemistry, and equipment to improve efficiency and reduce operating costs

Qualifications

Knowledge, Skills & Abilities

• Knowledge of the operation and control of electric motors, pumps, and valves
• Excellent attention to detail
• Strong time management skills
• Strong communication skills, both verbal and written
• Excellent leadership and management skills
• Good computer skills
• Proficiency with Google Suite
• Ability and desire to build and maintain a "team mentality"

Required Education & Experience

• High school diploma or equivalent
• 3+ years of experience in wastewater treatment plant operations or related field

Preferred

• Prior experience in a traveling work role
• Operational experience with site-specific equipment
• Strong mechanical aptitude

Working Conditions

Typical working conditions include a wastewater treatment plant and outdoors. The position may be exposed to extreme heat and cold, burns, chemicals, dangerous systems, dirt and dust, electrical hazards, grease and oil, loud noises, vibrations, steam and high levels of moisture, and other hazardous conditions. Physical requirements: lift and/or carry up to 75 pounds, climb a vertical ladder up to 30 feet, stand for long periods, walk on uneven surfaces, regularly bend, climb onto and safely exit a forklift, use extension ladders daily, and climb into and maneuver in tight spaces. Required to work both day and night shifts as needed, including 12-hour shifts. Must have availability for emergency call-ins or phone support. Must comply with all Veolia and client safety parameters/programs; mindfulness of safety is key.

Schedule

Significant schedule flexibility required. Coverage needed on both day and night shifts as absences arise, including 12-hour shifts. 24/7 availability to wastewater operators and client management. Must be available for emergency call-ins or phone support.

Benefits

• Medical, Dental, & Vision Insurance starting Day 1
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Additional offerings: Opportunity for advancement and career building, training in valuable skills, opportunity for new challenges, strong leadership team.