Regional Training and Operations Technician

About the role

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose of this position is to cover vacations & absences at existing facilities, assist in the training and development of local operations teams, and to serve in a support role at new account start-ups. The role includes assisting with the overall operation and maintenance of accounts in the area, including process changes to meet compliance, troubleshooting processes & equipment, maintenance (routine, reactive, and preventive), process & compliance sampling, laboratory testing, and writing and distributing a daily shift report. Between assignments at designated accounts, the incumbent will develop training resources for general water and wastewater industry knowledge as well as site‑specific treatment training for all technicians in the region. The position requires significant travel, sometimes for extended periods ranging from 1‑2 weeks away from home up to a month for extenuating circumstances.

Responsibilities

• Maintain complete operational coverage of the Veolia operated facilities in your designated region as vacations and unplanned absences arise, covering both day and night shifts as needed.
• Assist in the operational development of all local technicians within your designated region, including in‑person hands‑on training visits, development of electronic training materials, and directing training efforts of individual technicians.
• Ensure that industry standards and best practices are in use at all Veolia operated facilities in your designated region (record keeping, lab testing, operational practices, preventative maintenance, etc.).
• Support new account start‑up projects, working closely with the Senior Wastewater Operational Technician (SWOT) team to develop operational tasks, procedures, goals, and to train newly hired technicians.
• Provide knowledgeable support to local technicians to assist in troubleshooting process issues and ensure proactive decisions are made regularly.
• Operate and control electric motors, pumps, and valves to regulate flow of water into the wastewater treatment plant.
• Collect and test wastewater samples to determine concentration levels and impurities at the designated testing frequency.
• Maintain accurate record keeping of client data such as residual chemical content, water turbidity, and water pressure.
• Comply with all Veolia and client safety parameters/programs.
• Analyze lab data to uncover potential treatment issues and implement process changes to prevent non‑compliance.
• May be responsible for compiling data for the Environmental Protection Agency or state regulatory bodies.
• Coordinate with other operators throughout the client’s facility to maintain wastewater treatment equipment.
• Consult with client and Veolia management to determine the best treatment for their wastewater plant.
• Complete all preventative maintenance defined by Veolia and client management at the designated frequency and document accordingly (e.g., changing filters, oil, greasing bearings, documenting operating temperatures, exercising valves, etc.).
• Complete or assist in the completion of minor maintenance projects (chemical pump repair/replacement, small PVC piping installation, valve replacement, AOD pump repairs, check‑valve cleanouts and repairs, etc.).
• Complete or assist in the completion of intermediate maintenance projects (replacing mechanical pump seals, packing seals, impellers, full PVC line replacements, centrifugal pump replacements, displacement pump replacements, check‑valve cleanouts and repairs, etc.).
• Provide supervision and leadership to team members by exemplifying hard work, attention to detail, fair treatment, and taking responsibility for results.
• Provide direction to the team on daily operation and maintenance of the wastewater treatment plant to ensure compliance (process changes, chemical feed rates, maintenance activities, additional sampling).
• Provide training and/or facilitate training of operators for all facets of the operation/management of the client’s wastewater facility.
• Give clear verbal and written instructions to the team on proper operation and maintenance of the wastewater treatment plant and equipment, including creating and maintaining facility‑specific SOPs.
• Continually optimize the operation of the wastewater treatment plant, chemistry, and equipment to improve operating efficiency and reduce operating costs.
• Develop creative and/or innovative ideas related to process improvements for your job or department.
• Independently schedule workload and manage inventories of lab supplies, consumable items, and equipment parts.
• Make process changes based on lab data and general process knowledge to correct compliance issues or improve the treatment process.
• Evaluate the skills and abilities of other operators to properly assign/delegate tasks such as lab analyses, maintenance, preventive maintenance, chemical inventories, and waste disposal.
• Evaluate maintenance projects, determine needed outside support, and coordinate/schedule with client maintenance teams or contractors.
• Participate in team meetings and discussions; collaborate regularly with team members.
• Ensure all team members cover each other’s absences to maintain contracted facility coverage.
• Maintain continuous communication with client and Veolia management regarding training progress, site operations, compliance, treatment issues, maintenance, and personnel matters.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office or Google equivalent required.
• Strong mechanical aptitude preferred.
• Strong communication skills, both verbally and written, required.
• Willingness to learn and ability to take instructions on wastewater treatment processes.
• Operational experience of site‑specific equipment preferred, including 3+ years of experience in wastewater treatment plant operations or a related field required.
• Ability and desire to build and maintain a “team mentality.”
• Prior experience in a traveling work role preferred.

Pay

The salary range is $28‑$32 per hour, based on market benchmarks, individual candidate knowledge, skills, experience, market conditions, and internal peer equity.