Regional Surgery Clinical Specialist - Eastern USA

About the Role

This position is responsible for providing Terumo EVH clinical, technical, and educational expertise within the assigned Eastern Region of the United States to fulfill EVH sales, customer support, and overall Company goals. The role requires 90% travel.

Responsibilities

• Demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all documented quality processes and procedures.
• Sales: Serve as the Terumo CV representative to surgeons, physician assistants, RNs, and support staff regarding EVH (and Beating Heart) products, services, and clinical support. Maintain current knowledge of products, procedures, Terumo CV programs, services, and competitive products. Provide EVH-specific training to the Region’s sales associates.
• Clinical and Technical Support: Represent Terumo CV during surgeries to provide clinical support, troubleshooting, and technical assistance. Coordinate with the Surgery Clinical team to secure proper coverage of accounts. Provide follow-ups in hospitals and clinics, support field clinical investigations, and handle technical inquiries by telephone. Offer on-call support for surgeries, troubleshooting, and follow-ups, including evenings and weekends.
• Educational Support: Educate and train clinicians and hospital personnel on technical matters relating to Terumo products. Conduct and coordinate training programs, including "train the trainer" sessions for hospital staff.
• Seminars/Trade Shows/Symposiums: Participate in and present at technical seminars, symposia, and trade shows. Provide clinical and technical information and assistance to customers during these events.
• Product Development Support: Provide input to Product Development for new product initiatives based on customer and clinical requirements. Ensure documentation and training comply with Terumo and hospital requirements.
• Perform other duties as assigned.

Requirements

• Four-year college degree in nursing, cardiovascular, or technical discipline and a minimum of ten years of experience in a hospital/clinic cardiovascular setting (operating room environment), or a high school diploma or equivalent and certification in an appropriate medical discipline with twelve years of clinical experience in a hospital/clinic cardiovascular setting (operating room environment).
• Basic computer software skills (e.g., Microsoft Office).

Benefits

• 401(k) with 6% company matching
• Paid time off and company-paid holidays
• Medical, dental, and vision insurance
• Flexible spending account and health savings account
• Company-paid life insurance
• Employee assistance program
• Parental leave
• Tuition reimbursement