Regional Store Manager

Operational Leadership

Conduct regular store visits and operational walkthroughs across all locations.

Evaluate store readiness (opening and closing conditions, merchandising, staffing coverage).

Ensure stores are clean, organized, safe, and fully stocked.

Hold Store Directors accountable for operational standards and productivity.

Support execution of company initiatives and operational changes.

Store Audits & Compliance

Perform scheduled and unscheduled store audits and walkthroughs.

Evaluate backrooms, coolers, sales floor, and safety conditions.

Partner with Quality Control and Safety teams to ensure compliance.

Verify completion of incident reports, safety inspections, and corrective actions.

Ensure adherence to company policies, procedures, and labor guidelines.

Merchandising & Store Conditions

Establish merchandising expectations across departments.

Ensure displays meet company presentation standards.

Monitor product quality, freshness, and shelf presentation.

Review store appearance during peak and non-peak hours.

Provide corrective coaching when standards are not met.

Financial Performance

Maintain consistent operational standards across all stores.

Improve sales performance and profitability.

Reduce shrink and operational errors.

Achieve financial and operational targets for underperforming stores.

Leadership Development

Coach and mentor Store Directors and department leadership.

Conduct regular 1:1 development meetings.

Identify and develop high-potential employees.

Support onboarding and leadership training programs.

Promote accountability, engagement, and positive team culture.

Meetings & Communication

Lead regular performance meetings with Store Directors.

Participate in leadership meetings with Director of Retail Operations and Asset Protection.

Communicate company initiatives and expectations to store leadership teams.

Promote consistent communication across all locations.

Training & Culture

Reinforce company standards and leadership expectations.

Support training programs for Store Directors, Managers, and Leads.

Ensure onboarding and retraining occur when necessary.

Promote accountability, engagement, and positive team culture.

Projects & Corporate Initiatives

Assist corporate leadership with implementation of company projects at the store level.

Monitor execution and provide feedback on rollout effectiveness.

Support cross-department initiatives (HR, Marketing, Operations, AP).

Qualifications

Previous experience as a Store Director or multi-unit retail manager required.

Strong knowledge of grocery retail operations (grocery, meat, and kitchen preferred).

Leadership coaching and performance management experience.

Bilingual preferred (English & Creole/Spanish/Portuguese).

Strong organizational, communication, and problem-solving skills.

Proficiency in Microsoft 365.

Working Conditions

Frequent travel between store locations.

Standing, walking, lifting up to 50 lbs.

Exposure to varying temperatures (sales floor, backrooms, coolers, freezers, kitchens).

Ability to respond to operational and safety issues.

Pay Range

$90,000 - $110,000 per year