Regional Site Supervisor

About the role

The position leads the daily supervision of a team of customer multi-site based personnel, enabling the team to consistently deliver high levels of customer service. Includes oversight of service offerings: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.

Responsibilities

• Effectively lead a diverse cross-functional team of on-site lab specialists servicing multiple sites.
• Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
• Deliver on committed contractual scope of work.
• Develop, track, and trend business metrics.
• Collaborate and support the Program/Regional Manager for customer performance reviews.
• Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits.
• Write and implement SOPs, conduct site audits, and ensure completion of annual physical inventory.
• Define new opportunities by actively seeking expansion of services within assigned areas.
• Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities.
• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
• Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
• Lead and support safety programs for your teams such as hazard identification, inspections and incident reporting/investigations as required, and communicate and hold local staff accountable to safety expectations.
• Interact regularly with Environmental Health and Safety Leadership.
• May perform other responsibilities as assigned by management.

Requirements

• Education: High school graduate or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
• Experience: 4+ years of experience in managed services in a laboratory setting. GxP Experience and IATA/DOT, certification, knowledge of OSHA General Industry requirements are also a plus.

Qualifications

• Knowledge, Skills, Abilities: Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture; Basic understanding of employment/labor law regulations. Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Basic chemical knowledge including chemical handling, calculation of Molarity, percent by volume, etc. Use of software for reagent batch records and chemical inventory tracking. Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.

Skills

• Leadership and supervisory abilities.
• Strong verbal and written communication skills.
• Basic understanding of employment/labor law regulations.
• Computer proficiency and intermediate skills in Microsoft Office suite of software.
• Basic chemical knowledge including chemical handling, calculation of Molarity, percent by volume, etc.
• Use of software for reagent batch records and chemical inventory tracking.
• Strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Pay

The salary range estimated for this position based in California is $75,000.00–$112,500.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

Schedule

First Shift (Days)

Environmental Conditions

Office