Regional Service Manager - Lake Mary, FL

Job Overview

The Regional Service Manager will oversee Service / Operations business for a defined geographical area or specific customer base. This individual will be responsible for managing all aspects of Regional Service & Operations, including P&L performance, A/R, inventory control relative to logging to work orders, development of department personnel, quality, business growth and customer related projects.

Job Responsibilities

• Responsible for regional service department's financial results, technical / managerial development, on-time performance, quality, customer service and growing the base business.
• Develops inputs to strategic / annual business plan, manpower reviews, operation summaries, cost reduction actions and required presentations for internal / external customer.
• Hires / develops staff, administers all Service Division required policies including EEO, Safety, EPA, and human resource procedures.
• Manages staff, regional admin and special project / individual contributors.
• Acts as coordination point for division's service / installation projects within specific region.
• On-going technical training to remain current with the state of the power technology base as it pertains to customer base and services.
• Continuous improvement techniques to achieve industry leading processes, applications and services to expand customer base.

Qualifications

• Technical graduate of a two year accredited university in an engineering/technical field with preference for a Bachelor's degree or related job experience.
• Broad technical service business experience encompassing field engineering, material coordination, site supervision, variance control, revenue enhancement, customer relations, sales/marketing coordination and safety management within the DC power industry.
• Appropriate managerial experience with well developed Human Relations skills.