Regional Scheduler - Hybrid

About the role

The Regional Scheduler performs all aspects of scheduling, including daily, nightly, and weekend assignments, as defined by the specific needs of the platform and/or designated region and in compliance with the guidelines and directives issued by the Board of Directors and Scheduling Committee. Responsibilities include answering incoming calls from physicians and staff, hospitals, surgery centers, and patients, entering data, and maintaining multiple databases.

Responsibilities

• Proficiently navigates the scheduling system, including case entry and reading of daily schedule.
• Sets the daily schedule, manages daily operations, enters and reviews cases, and communicates with providers, surgeons, and facilities, with minimal supervision.
• Completes daily summaries and check‑outs independently.
• Communicates to the manager, physician leader, or regional coordinator if short on manpower or if issues arise when making the schedule.
• Performs call trades and swaps for providers independently.
• Manages and approves PTO requests.
• Posts all cases in accordance with platform‑specific requirements.
• Coordinates the next day’s schedule and all additions, emergencies, and schedule changes with the designated physician leader.
• Utilizes advanced understanding of call trades and swaps for providers.
• Ensures the region has sufficient staffing to cover all surgeries and maintains an up‑to‑date call rotation in collaboration with the physician scheduler.
• Maintains the master meeting calendar, provider call information for accounting, and provider vacation tracking information.
• Creates and manages the holiday call schedule.
• Trains all new scheduling employees as assigned by the scheduling manager/director.
• Maintains physician preferences and surgeon information in the scheduling software and communicates updates to the department.
• Writes and maintains scheduling policies and procedures as needed.
• Communicates with the regional coordinator, operations manager and leadership, scheduling chair, and CGB as needed.
• Maintains all department documents.
• Ensures adherence to policies and procedures and maintains the ability to explain