Regional Sales Support Leader, South

About the Role

Guardian is seeking a Regional Sales Support Leader (RSSL) to join its Group Benefits Sales team. This role will manage a team of Sales Analysts and New Business Coordinators (NBCs) in the South Region who support Select and Premier Market Segments (2-2000 lives). You will attract, develop, and coach the team; manage regional inventory and task volumes; ensure compliance with standard processes; identify best practices; and lead ongoing training efforts. The role requires collaboration with RGO leadership, Sales Representatives, Client Management, home office, and broker partners to ensure optimal operating effectiveness.

During peak periods, this role will also assist with customer and broker deliverables as needed. A strong RSSL demonstrates deep product and business knowledge, understanding of quote factors, and the ability to coach the team on negotiation, technology, processes, and day-to-day functions.

Responsibilities

• Manage regional inventory and ensure efficient use of resources aligned with overall strategy.
• Conduct backup planning and manage time-off requests for the team.
• Provide training and coaching to Sales Analysts and New Business Coordinators.
• Identify best practices and tools to drive consistency across Regional Group Offices (RGOs).
• Collaborate with internal stakeholders in Sales, Client Management, and Home Office partners.
• Identify efficiency opportunities and provide regular operational readiness updates.
• Report on production activity and engage actively in RGO leadership and sales meetings, both virtually and in person.

Requirements

• Minimum of 4 years of experience in the Group Benefits industry.
• Prior leadership experience is preferred but not required.
• Bachelor’s Degree or equivalent work experience.
• Understanding of what drives a valued customer experience.
• Knowledge of underwriting principles and practices, the marketplace, and broker demands.
• Ability to proactively manage processes and inventory with a sense of urgency.
• Ability to work collaboratively with leaders across regional group sales locations and cross-functional teams.
• Ability to embrace and lead change in dynamic business environments.

Location, Work Arrangement & Travel

The preferred location for this position is Atlanta, GA. The work arrangement is hybrid, based out of Guardian's Atlanta Regional Office. Travel is approximately 20% of the time.

Pay

Salary Range: $68,970.00 - $113,310.00. The salary will be determined based on the education, experience, knowledge, and abilities of the successful candidate. This role may also be eligible for annual, sales, or other incentive compensation.

Benefits

Guardian offers contemporary, supportive, flexible, and inclusive benefits and resources, including:

• Skill-building and leadership development opportunities.
• Philanthropic opportunities to build communities and grow your career.
• Comprehensive benefits for full-time eligible employees (explore details at www.guardianlife.com/careers/corporate/benefits).