Regional Sales Manager - Northeast Illinois / Southern Wisconsin
Morgan Truck Body · Chicago, IL · 1 mo ago
Business DevelopmentFull-time
Location: Northeast Illinois and Southern Wisconsin, with a primary concentration near the lakefront metro area.
About the role
As the Regional Sales Manager, you are key to achieving Morgan’s sales targets and accelerating growth in the region. You will build customer relationships, drive sales, and support both direct and distributor channels.
Responsibilities
- Customer Sales Support: Drive success by supporting customer field sales and service through expert training, specification consultation, accurate quoting, joint customer calls, proactive warranty follow-up, and seamless status and scheduling coordination.
- Sales Enablement: Empower regional lease, corporate, and field sales teams with high-quality training, precise spec consultation, competitive quoting, efficient order entry, collaborative customer calls, warranty follow-up, and accounts receivable support.
- Distributor Partnership: Accelerate distributor growth by supporting sales and service efforts, advocating within Morgan, leading joint customer calls, providing detailed costing, acting as an engineering and scheduling liaison, managing warranties and receivables, administering Co-op & DI programs, and strengthening factory-to-distributor relationships.
- Direct Sales Ownership: Manage direct-to-fleet sales and service activities, delivering accurate specifications, competitive quotes, streamlined order entry, proactive scheduling updates, chassis coordination, warranty support, and accounts receivable management.
- Business Development: Proactively identify, pursue, and close new business opportunities to drive revenue growth.
- Order & Chassis Coordination: Coordinate chassis-to-body orders, manage complex orders without VINs, identify unidentified chassis, track build and arrival timelines, and oversee customer-supplied materials.
- Warranty Management: Lead timely warranty investigations, manage damage control, and support swift issue resolution.
- Cross-Functional Liaison: Serve as the primary link between Sales and Engineering, ensuring customer requirements are clearly communicated from quote through production.
- Issue Resolution: Respond rapidly to manufacturing “red flag” issues, driving immediate corrective actions to keep projects on schedule.
- Professional Expertise: Demonstrate strong professionalism, effective time management, deep product and competitive knowledge, broad chassis expertise, application and vocational insight, and advanced proficiency with internal IT systems.
Requirements
- Educational Foundation: Bachelor’s degree preferred in Marketing, Communications, Business Administration, or a related discipline.
- Market Expertise: Strong, current knowledge of the medium-duty truck market, including customer segments and effective sales strategies.
- Product & Process Mastery: Proven ability to manage the full order lifecycle—from quoting through delivery—while providing follow-up support, warranty coordination, and exceptional customer care.
- Analytical & Organizational Skills: Highly organized and data-driven, with the ability to manage complexity and maintain operational efficiency.
- Relationship Building: Demonstrated strength in developing and sustaining trusted relationships with customers and business partners.
- Problem Solving: Resourceful and results-oriented, with the ability to address challenges quickly and effectively.
- Driving Eligibility: Valid driver’s license with a driving record that meets Morgan standards.
Physical Requirements
- Primarily an office role with the ability to sit or stand for up to eight hours.
- Move comfortably on level surfaces, reaching high and low above shoulder heights and below the waist to organize files and materials.
- Occasionally lift files or computer printouts up to 25 pounds.
- Periodic visits to the manufacturing floor require safety glasses with side shields and hearing protection.
Benefits
- Competitive pay and full benefits package (medical, dental, vision, life).
- 401(k) with company match.
- Tuition reimbursement and leadership development.
- Paid holidays and vacation time.
- Exclusive discounts on footwear, eyewear, and safety gear.
About Morgan Truck Body
With over 70 years leading the truck body industry, Morgan Truck Body is where innovation meets tradition. From electric vehicles to custom refrigerated units, we build it all with passion and precision. Our shared values—celebrating people, leading with integrity, delivering results, and working with passion—guide everything we do.