Regional Program Director

Contributions

• Program Oversight & Quality Assurance
• Ensure the delivery of individualized, person-centered services that promote independence, dignity, and community inclusion.
• Monitor and evaluate program performance, implementing improvements as needed to meet quality and compliance standards.
• Conduct regular site visits to CLA homes to assess operations, staff performance, and resident well-being.
• Staff Supervision & Development
• Directly supervise Resident Managers and Program Specialists, providing coaching, performance evaluations, and professional development.
• Support Resident Managers in the recruitment, training, and supervision of DSPs.
• Perform on-call responsibilities as designed by the CLA department.
• Promote a positive work environment that encourages teamwork, accountability, and staff retention.
• Maintain accurate payroll and scheduling for assigned region, ensuring accuracy and budgetary compliance.
• Regulatory Compliance & Documentation
• Ensure compliance with all applicable state and federal regulations, licensing requirements, and Verland policies.
• Oversee accurate and timely documentation, including incident reports, service plans, and staff records.
• Participate in audits, inspections, and investigations as needed.
• Participates in and leads regional CLA team in performance based contracting requirements.
• Collaboration & Communication
• Serve as a liaison between the regional CLA homes and the Director of Resident Services CLA.
• Collaborate with clinical, nursing, and administrative teams to coordinate holistic care and services.
• Communicate effectively with families, guardians, and external stakeholders.
• Budget & Resource Management
• Aid in the development and monitoring of program budgets.
• Ensure efficient use of resources, including staffing, supplies, and transportation.

Exceptional Benefits

• Health (UPMC), Dental and Vision Insurances (1st of the month following 30 days from start date)
• Healthcare Flexible Spending Account (HSA)
• Dependent Care Flexible Spending Account
• 403b – Traditional and Roth with Company Match
• Tuition Reimbursement (for core positions)
• Competitive PTO Plan
• 8 Paid Holidays
• Incentive in lieu of Medical coverage
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Skills and Abilities

• Experience working with individuals with intellectual and developmental disabilities (IDD), required.
• Experience working in ODP residential programs strongly preferred.
• Strong knowledge of state and federal regulations governing CLA services.
• Demonstrated ability to lead and develop teams in a multi-site environment.
• Excellent organizational, communication, and problem-solving skills.
• Valid driver’s license and ability to travel regionally.
• Strong leadership, communication, and organizational skills.
• Knowledge of nonprofit operations, regulatory standards, and industry best practices.
• Ability to think critically, solve complex problems, and manage multiple priorities.
• Knowledge of relevant regulations and standards.
• Ability to work collaboratively in a team environment.
• Experience in managing cross-functional teams.
• Ability to adapt to a rapidly changing environment.
• Ability to prioritize tasks and manage interruptions quickly and appropriately.
• Ability to work collaboratively and effectively within a team environment.
• Demonstrate exemplary professional etiquette.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office 365 suite and related software.

Minimum Training and Experience

• Bachelor’s degree in Human Services, Social Work, Psychology, or related field (Master’s preferred).
• Minimum of 3–5 years of progressive leadership experience in residential services for individuals with intellectual and developmental disabilities (IDD).
• Experience working with individuals with intellectual and developmental disabilities (IDD), required.
• Must be able to successfully meet the regulated background check requirements.