Regional Practice Administrator - Pediatrics - Physician Practice

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

About the role

Under the direction of the Director of Operations, the Regional Practice Administrator for Pediatrics is responsible for planning, directing, implementing, evaluating, supervising, and coordinating the overall operations of assigned physician practices and managing assigned projects related to physician practice management.

Responsibilities

• Effective Leadership: Evaluates effectiveness of assigned practices and ensures manager accountability for operations. Assists in the recruitment of physicians and staff and develops new office sites. Plans effective, efficient use of physical, financial, and human resources in assigned areas. Establishes clear objectives tied to department and/or organization strategic goals.
• Strategic Planning: Contributes to the strategic and long-range planning activities to ensure success of the department. Contributes effective ideas to promote growth, profitability, improve team member and patient satisfaction, and quality initiatives.
• Finance Management: Develops, implements, and monitors annual budgets for assigned practices. Monitors variances regularly and modifies operations to ensure financial targets are met. Conducts practice reviews including detailed review of profit and loss statements, incentive programs, and physician productivity. Works with the Director of Revenue Cycle Services to coordinate billing activities and ensure billing policies are implemented in each practice.
• Practice Operations: Develops, updates, and implements policies and procedures for the management of practices. Ensures policies and procedures maximize ability to meet objectives and provide consistency in practice operations. Directs and manages the day-to-day operational activities of assigned group practices to ensure they run effectively and efficiently according to policies and protocols.
• Human Resources Management: Manages and assists in the recruitment, development, and supervision of practice leaders and team members. Coaches, counsels, evaluates practice managers' performance, and manages disciplinary actions of direct reports. Maintains effective relationships with providers and works with them to ensure their contractual obligations are met. Establishes and maintains effective working relationships with key constituents through open collaboration and consistent communication.
• Process Improvement: Exhibits leadership and fosters commitment to continuous quality improvement of quality, safety, and the human experience.
• Patient Satisfaction and Team Member Engagement: Manages team member interactions with patients, visitors, and other team members. Resolves potential patient satisfaction issues. Manages an active, ongoing process of improving patient satisfaction that is specific and measurable and submits regular progress reports to the director of operations. Creates and sustains an environment that fosters trust and team member engagement. Works with the EMR project manager to coordinate practice conversions to EMR and assists with implementation.
• Professional Development: Develops personal career growth through active participation in professional groups, networking with peers locally and nationally. Maintains active membership in MGMA, ACHE, AMGA, and/or other related associations and stays current with industry knowledge. Provides opportunities for and assistance with personal growth and career development of practice managers.
• Other duties and/or projects as assigned.

Requirements

• 4-year Bachelor’s Degree (preferably in Business Management or related health field).
• 5+ years of practice management experience of multiple practice locations in a larger healthcare system.
• 5+ years of prior experience with billing, revenue cycle management, and budget management.
• Excellent written and verbal communication skills.
• Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
• Ability to travel to any Hackensack Meridian Health practice location.

Qualifications (Preferred)

• Master’s Degree in Business Management or related health field.

Pay

Minimum rate of $133,120 annually. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted rates may vary based on labor market data, experience, education, certifications, skills, geographic location, internal equity, budget, and grant funding. Some positions may be eligible for performance-based incentives, bonuses, commissions, or shift differentials for evening, night, or weekend shifts.

Benefits

HMH offers a comprehensive benefits package for full-time and part-time (20+ hours/week) positions, including:

• Health, dental, and vision insurance.
• Paid leave.
• Tuition reimbursement.
• Retirement benefits.