Regional Planning Manager

Who Reports to You

• Wedding Planners
• Event Coordinators

What You'll Do

Client Experience & Planning Execution

• Own the full client journey from booking through event execution, ensuring every event is assigned, properly supported, and expertly delivered.
• Build real relationships with clients — understand what they need and create personalized experiences that exceed expectations.
• Respond to all client communication within 24 hours and lead planning meetings that capture every critical detail: timelines, floor plans, vendors, F&B, and more.
• Serve as the escalation point for complex client concerns during the planning process.
• Partner closely with operations teams to ensure event-day execution matches the plan.

Sales Support & Revenue Growth

• Drive revenue by following established sales processes and actively upselling services and enhancements.
• Maintain deep knowledge of all product offerings — venues, catering, bar packages, and vendor services — so you can match clients to the right options.
• Analyze sales and upgrade data by client and category to spot trends and identify opportunities.
• Support showcases, tastings, and other sales-driven events that keep the pipeline moving.

Team Leadership & Development

• Recruit, hire, train, and develop your team of Wedding Planners and Event Coordinators.
• Coach and hold your team accountable with consistency — regular one-on-ones, clear performance feedback, and a culture that expects excellence.
• Build a team environment that's collaborative, service-driven, and proud of the work.

Operations, Scheduling & Administrative Oversight

• Build staffing schedules that ensure proper coverage without unnecessary cost.
• Keep CRM documentation accurate and complete — this is how we stay organized and deliver at scale.
• Lead district meetings and participate in regional planning conversations.
• Manage your own workload with intention and help your team do the same.

How You Lead

• Leads with warmth and high standards — you care about your team and hold them accountable.
• Stays organized across a high volume of clients, events, and competing priorities without dropping the ball.
• Bridges the gap between client needs and operational execution.
• Brings sales awareness to every client interaction and coaches their team to do the same.
• Communicates clearly and often — with clients, direct reports, and cross-functional partners.
• Looks at data, spots what's working and what isn't, and takes action.
• Sets the tone: positive energy, professionalism, and genuine investment in every client's experience.

What We're Looking For

• Prior experience in event planning, hospitality, or food and beverage — leadership experience required.
• Proven ability to manage multiple clients, events, and priorities simultaneously.
• Strong written and verbal communication skills.
• Proficiency in CRM systems, Google Docs, and Google Sheets.
• Highly organized with sharp attention to detail.
• Available evenings, weekends, and holidays — that's when our clients need us most.

Compensation & Benefits

• $65,000–$70,000 annual salary with additional commission and annual bonus potential.
• Unlimited PTO
• 85% Employer-Paid Medical Insurance
• Dental and Vision Insurance
• Options for 401(k) with 4% Company Match
• Device and Cell Phone Stipends
• Professional Development Opportunities