Regional Ops Mgr

Job Responsibilities

• Oversee daily operations, managing budgets, and setting performance objectives.
• Achieve business goals and revenue targets.
• Recruit and train team members, support the general manager as well as conduct performance appraisals.
• Provide coaching and mentoring to supervisory staff.
• Manage internal and external stakeholder relations.
• Ensure company standards and procedures are followed.
• Plan, evaluate, and optimize operations to be efficient and cost-effective.
• Monitor monthly productivity and report any deviations as necessary.
• Resolve any client related matters or customer complaints appropriately.
• Ensure productivity, efficiency and inventory levels are properly maintained.
• Complete regular and timely financial analyses for all department-related positions.
• Prepare and present monthly, quarterly and annual statements, analyses, and reports on operations and finances.
• Report on any performance, compliance or staffing related issues and work with the appropriate departments toward resolution.
• Perform operational duties such as payroll and monthly schedules.
• Manage costs effectively by minimizing employee turnover and controlling overtime costs.
• Prepare specimens when needed.
• Travel to additional sites as necessary.
• Overall accountability for facilities management, logistics, supplies and accessioning.
• Play an integral role in the development and execution of the region's growth strategy.
• Develop, oversee and provide support to a team of managers across all functional areas.
• Develop a positive work environment and drive employee engagement to improve performance and reduce employee turnover.
• Continuously monitor the productivity of the operations team to ensure optimization.
• Monitor the overtime & agency spend and overall budget on a regular basis.
• Work cross functionally within the division to create efficiencies and improve production.

Qualifications

• High School Diploma or equivalent required
• 6 years’ or more of experience managing several direct reports
• Associate’s degree preferred
• 10 years’ or more of experience managing several direct reports

Additional Job Standards

• Minimum of 6 years or relevant job experience
• Strong leadership skills and proven ability to manage and mentor a team
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills
• Comfortable making decisions in a changing environment
• Valid driver’s license and good driving record
• Proficient with MS Office programs
• Experience with managing costs and the overall budget