Regional Operations Manager (DFW)

About the role

The Regional Operations Manager will oversee the day-to-day operations of multiple clinics in the DFW region, ensuring efficient and compliant services while fostering a culture of excellence in patient care.

Responsibilities

• Lead all non-provider Front and Back office medical staff in all operations required to support patient care at all assigned clinics.
• Cook with local providers to drive compliance to Aspire protocols, foundational practices and plans of care.
• Cook with Patient Services, Billing and Pharmacy departments to support continued patient care.
• Address any patient complaints or identified service issues from your assigned clinics to remedy poor patient experiences.
• Maintain continued education in all core front office and back office processes and protocols and be able to operate in a front or back office capacity as required.
• Ensure the clinic is stocked with all supplies and equipment to support continual operations and that company purchasing and inventory procedures are adhered to.
• Create a culture of quality and safety by maintaining a high level of clinical training across all staff and ensuring adherence to safety reporting and the conduct of safety drills.
• Perform a site visit to each clinic in your assigned market(s) at least two times a month.
• Champion Aspire's culture and core values.

Requirements

• Required Education and Experience: Bachelor's degree, 2 years of clinical leadership experience, experience working directly with healthcare providers to facilitate clinical operations, experience with both Practice Management and Electronic Medical Records software.
• Preferred Education and Experience: 2 years of clinical leadership experience in both Front & Back office.
• Travel Required: Up to 33% of the time.

Job Benefits

• Medical, Dental and Vision Insurance
• Life Insurance
• Mileage Reimbursement
• Generous Paid Time Off and Paid Holidays
• 401(k) + Generous Employer Match
• Treatment Discounts
• Reward Program