Regional Operations Manager

Duties

• Leverage operational standard processes, knowledge of traffic behavior, and feedback from Uber's external vendors to help build best-in-class operations plans.
• Maintain a deep understanding of your portfolio, including venue performance, operational complexity, industry trends, and key decision-makers.
• Manage the deployment of geo-specific tooling to help optimize pickups, dropoffs, dispatches, and vehicle routing.
• Work with partners in Marketplace and City Performance to develop venue-specific incentive strategies to strengthen supply positioning during high-demand periods.
• Analyze portfolio health regularly and provide updates on progress and degradation, along with clear plans on actions being taken to improve results.
• Collaborate with partners across Product, Marketplace, Public Safety, Policy, Marketing, Local Ops, and BD to advance Uber's collective interests at events.
• Strike the right balance between advocacy and diplomacy to form strong relationships with clients, partners, and key venue operators.
• Identify and communicate potential product improvements that would reduce friction for users at events and venues.
• Surface consulting opportunities to monetize Uber's tech, data, and operational competence.
• Occasionally, work on-site performing venue audits, launching new products, and managing on-the-ground operations at priority events and venues.
• May telecommute.

Requirements

• You will be eligible to participate in Uber's bonus program, and may be offered other types of comp.
• You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Qualifications

• Employer will accept a Bachelor's degree in Engineering, Economics, Information Systems, or related field and 4 years of experience in the job offered or in a business-related occupation.

Skills

• Data Analysis: data wrangling, transforming datasets, identifying trends/patterns, building dashboards, and turning data into actionable insights (Excel, Python, SQL, Tableau, or Power BI).
• Statistical Analysis: designing experiments to test hypothesis and operational theories, calculating statistical probabilities, and building models to validate assumptions and forecast outcomes (Python or R).
• Business Acumen: linking data insights to business strategy, analyzing marketplace behavior, and interpreting P&L and financial trends using financial modeling (Excel, Tableau, or Google Analytics).
• Coding: automating workflows, building and maintaining data pipelines, and developing dashboards (Jupyter Notebook, R, Python, or SQL).
• Business Intelligence: designing dashboards, enabling self-service analytics, crafting executive reports, and monitoring operational metrics (Excel, Tableau, Power BI, Looker, Google Data Studio, or SQL-based reporting).
• Operations, event management, transportation planning, or project management.

Benefits

• You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits.

Pay

$118,000 to $144,000 per year

Schedule

Full Time