Regional Operations Manager

About the role

As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services, therefore we are looking for someone with proven operational management experience with the ability to coach and develop the colleague team. Along with ensuring person centred support is delivered for the individuals we support.

Responsibilities

• Work with the Regional Operations Director to ensure the financial and operational performance of your region.
• Promote the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements.
• Develop our services further and ensure quality in every aspect for the individuals we support. This includes building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC.
• Manage workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.

Requirements

• A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management.
• You will be able to demonstrate knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults.
• You must be able to evidence confidence and experience of strong leadership skills.
• You are a team player who can effectively collaborate with peers and other colleagues across the organisation to achieve the organisations vision and mission.
• You have a high level of commercial acumen and well-developed organisational skills to meet our high internal standards which are referenced against CQC regulations.
• You are innovative, creative and adaptable in your approach.
• You are able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes to all.
• You want to be part of the services you manage and show a desire to be a present leader of services.

Qualifications and Experience

• NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification.
• Experience of developing and managing budgets across a wide team.
• Accountability and proven experience of managing commercial, quality, and people KPIs across the region.
• Effective decision-making skills.
• Ability to effectively manage and develop a team to achieve positive outcomes.
• Proven experience in developing services within the health and social care sector.
• Ability to problem solve, implement and manage strategies through to completion.
• Highly analytical.
• Excellent IT skills.
• Full understanding of CQC requirements and legislation.
• Driver’s licence.

Benefits

• 33 Days annual leave inclusive of bank / public holidays.
• Life Assurance.
• Private Medical Insurance.
• Lifetime Career Development Programs to support your career development.
• Access to Professional Qualifications.
• A range of different wellbeing support through our health and wellbeing platform.
• Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards.
• Stream (formally known as Wagestream).
• Access to discount platforms.
• Money savings scheme.
• Access to trained mental health first aiders.

Pay

£57,680 plus £3k car allowance

Schedule

Home based with regular travel within Greater Manchester, Yorkshire and Merseyside.