Regional Operations Manager

Responsibilities

• Day to day Operations Management of multiple locations
• Job and project management utilizing our in-house CRM system
• Oversee implementation of our customer satisfaction process
• Responsible for job profitability, job costing, budgeting, etc.
• Recruit, hire, and train teams based on capacity needs
• Oversee performance of the teams and train them on proper procedures
• Evaluate and monitor performance and quality standards of sub-contractors
• Oversee training of proper installation procedures for all of company products
• Oversee and perform, if necessary, measures, breakouts and order materials accordingly
• Ensure that safety standards are reviewed and implemented
• Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems
• Maintain a rolling 30-day installation schedule

Qualifications

• Minimum of 5 years’ experience in general management, preferably in the remodeling or residential construction industry
• P&L responsibility preferred
• Experienced in team building and management preferred
• Strong organizational, communication and leadership skills
• Must be process oriented
• Excellent customer relations and problem solving skills are required
• Experience in dealing with multiple trades and sub-contractors
• Must be competent in the use of technology; experience with MS Excel a plus
• Must be able to travel (drive) to the all locations regularly

Benefits

• Compensation: generous base salary plus bonus/variable compensation
• Competitive Benefits Package: including Health insurance, Vision and Dental plans, Company matching 401(k) Plan, Short and long-term disability insurance plans, Vacation and Holiday pay