Regional Operations Director (ROD)

About the role

We are seeking an inspiring and motivated Regional Operations Director to oversee approximately 7-10 dialysis centers and a team of 200+ teammates across a dual-market portfolio (Houston and West Texas). This role is based in Houston and includes oversight of both local Houston clinics and the West Texas region.

The role carries complete accountability for an estimated $30M-$50M P&L and requires a leader based in Houston who will manage a combined portfolio of local and remote clinics, with monthly travel to the West Texas region expected.

Responsibilities

• Lead and inspire a team of approximately 10-12 direct reports, fostering a "powerhouse" culture dedicated to quality and compliant patient care.
• Identify and develop strategic growth opportunities, monitor division performance, and partner with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita’s mission.
• Address top growth priorities and patient census; lead successful operational conversions for acquisitions.
• Manage labor budgets, financial revenue growth, and contract management, with full P&L responsibility.
• Review and analyze gaps in service excellence, policies, and procedures; identify issues and implement proactive solutions to drive key metrics and clinical outcomes.
• Maintain expert knowledge of the competitive landscape; proactively assess SWOT (strengths, weaknesses, opportunities, and threats) for the division.

Qualifications

• Proven experience in multi-site operational leadership (healthcare experience preferred).
• Demonstrated ability to manage a large-scale P&L ($30M+).
• Strong leadership skills with experience managing 10+ direct reports and large frontline teams.
• Ability to travel monthly for multi-day site visits.
• Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
• Bachelor's degree required, MBA preferred.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.