Regional Operations Director
Transform patient care across IVX Health infusion centers in Fremont, San Jose, and Sunnyvale as a strategic Regional Operations Director.
Responsibilities
- Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance.
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Recruit, mentor, and grow a team of center-level staff.
- Oversee staffing, scheduling, and payroll, driving productivity and accountability.
- Foster a collaborative, patient-centered culture focused on continuous improvement.
- Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.
- Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.
Requirements
- Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
Pay
Bay Area California Pay Range: $121,500 USD - $141,750 USD. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry.
Benefits
Eligible employees may receive:
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program
Benefits may vary based on employment status and eligibility. Full-time regular employees are also eligible for commissions/bonus.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day.
- Mission: To improve the lives of those we care for by redefining the care experience.
- Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
- Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.