Regional MIP Fleet Sales Specialist

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About the role

This position involves managing client relationships, developing sales strategies, and providing technical support for automotive parts.

Responsibilities

• Independently manage client relationships, including prospecting, account development, implementation, service support, renewal recommendations, and issue resolution.
• Analyze customer operations, product usage, demand patterns, monthly sales results, and market share data to develop forecasts, stocking recommendations, and sales strategies.
• Research and analyze market conditions, competitive activity, and emerging customer needs to identify new business opportunities and drive business outside traditional channels.
• Assess customer needs and recommend renewals, upgrades, new products, and program changes based on technical product knowledge, usage analysis, and independent evaluation of customer requirements.
• Create proposals, account reviews, and presentation materials to support business development, program optimization, and execution of sales strategies.
• Execute inbound and outbound client communications, interface with clients, Sales Representatives, and Account Managers, and resolve complex situations.
• Manage travel schedules, customer touchpoints, and field activity with minimal supervision, exercising judgment consistent with other exempt roles across Wheeler.
• Conduct and manage inventory balances at customer locations, determine appropriate stocking levels, reduce excess and obsolete inventory, and place or coordinate stocking orders as needed.
• Solve customer problems, improve processes, and support effective implementation of the Managed Inventory Program using available parts research, forecasting tools, and technical resources.
• Document sales activities, customer commitments, implementation steps, and closing processes accurately and completely, ensuring proper program administration and recordkeeping.
• Aid in the development and execution of sales strategies by gathering competitive intelligence, evaluating account opportunities, and recommending actions to increase customer satisfaction and revenue growth.

Requirements

• Associate degree in Business Administration, Accounting, Engineering, Automotive Technology, or a related business or technical field, with a minimum of 1 year of relevant work experience in sales, fleet solutions, automotive parts, inventory management, or a comparable technical/customer-facing environment.
• Demonstrated ability to apply specialized post-secondary knowledge and relevant industry experience to forecasting, market analysis, technical problem-solving, documentation, and management of complex client situations.
• Ability to exercise discretion and independent judgment with minimal supervision in planning travel, managing customer touchpoints, prioritizing work, and resolving account issues.
• Up to 70% travel to customer sites.
• Experience managing diverse and difficult customers and handling complex client situations professionally and independently.
• Strong communication (written and oral), presentation, and interpersonal skills with experience working on teams from multiple locations.
• Strong computer skills with proficiency in Microsoft Outlook, Word, Excel, Teams, and PowerPoint, ERP and CRM systems.
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts.
• Must possess a valid U.S. drivers license and a safe driving record.

Qualifications

• Minimum of 1 year of relevant work experience in sales, fleet solutions, automotive parts, inventory management, or a comparable technical/customer-facing environment.
• Up to 70% travel to customer sites.
• Experience managing diverse and difficult customers and handling complex client situations professionally and independently.
• Strong communication (written and oral), presentation, and interpersonal skills with experience working on teams from multiple locations.
• Strong computer skills with proficiency in Microsoft Outlook, Word, Excel, Teams, and PowerPoint, ERP and CRM systems.
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts.
• Must possess a valid U.S. drivers license and a safe driving record.

Skills

• Specialized post-secondary knowledge and relevant industry experience.
• Ability to apply this knowledge to forecasting, market analysis, technical problem-solving, documentation, and management of complex client situations.
• Discretion and independent judgment with minimal supervision.
• Experience managing diverse and difficult customers and handling complex client situations professionally and independently.
• Strong communication (written and oral), presentation, and interpersonal skills.
• Strong computer skills with proficiency in Microsoft Office Suite and CRM systems.
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts.
• Valid U.S. drivers license and a safe driving record.

Benefits

• Equal Opportunity/Affirmative Action Employer.
• Committed to creating an inclusive workplace.
• Background check and drug testing may be required.

Pay

• Competitive compensation package.

Schedule

• Flexible schedule, some weekends required depending on the servicing of accounts.

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