Regional Medical Assistant II (Dual Role)

We are seeking a friendly, compassionate Medical Assistant II at our Lehigh Acres clinic to support both our front office and clinical teams in delivering exceptional, patient-centered care. In this role, you will be the first point of contact for patients—welcoming them with a warm smile, assisting with check-in, and ensuring a smooth, efficient visit. You will also support providers with clinical tasks such as patient intake, assisting with exams and procedures, performing basic tests, and helping patients feel comfortable and informed throughout their care.

Responsibilities

• Perform patient intake, including vital signs, medical history, medications, and allergies
• Assist providers with exams, procedures, wound care, and diagnostic testing
• Perform EKGs, immunizations, and specimen collection per protocol
• Prepare and process lab samples and point-of-care tests accurately
• Maintain infection control, safety standards, and clinical equipment
• Support patient triage, care coordination, and education on treatment plans
• Document all patient care and updates in the EHR accurately
• Manage front office functions including patient check-in, registration, and scheduling
• Verify insurance, process authorizations, and collect copayments
• Handle calls, referrals, medical records, and administrative tasks (filing, faxing, scanning)
• Coordinate appointments and ensure efficient patient flow across providers
• Review accounts, resolve discrepancies, and support billing processes
• Ensure HIPAA compliance, patient confidentiality, and regulatory standards
• Monitor inventory and prepare exam rooms with necessary supplies
• Support quality improvement initiatives and maintain accurate documentation
• Provide professional, compassionate customer service to patients and staff

Requirements

• High school diploma or equivalent required
• Graduate of an accredited Medical Assistant program
• Active CMA, RMA, or CCMA certification required (with ongoing continuing education)
• 1+ year of Medical Assistant experience preferred; clinical/internship experience a plus
• Current BLS certification required
• Familiarity with EHR systems
• Bilingual (English/Spanish) required

Schedule

Monday-Friday 8:00 AM to 4:30 PM EST.

Travel within Lee County required.

About the Company

Formed in 2008 and headquartered in Fort Myers, Florida, Millennium Physician Group is the largest independent physician group in the state of Florida and one of the largest in the United States, with offices in Florida, North Carolina, Georgia, and Texas. Our employees are the foundation of our success, and we provide a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.

Benefits

• Health, Dental, and Vision Insurance
• 401(K) Retirement Plan with Matching
• Short & Long-Term Disability
• Employer-Paid Life Insurance
• Paid Time Off, Floating Holidays, and Paid Major Holidays
• Employee Assistance Program (EAP)

Pay

The anticipated base salary range is $19.00 to $28.50 per hour. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.